Mayra Cendejas
Los Angeles,CA
Overview
17
17
years of professional experience
Work History
Cashier
Rio's Pizza
2223 S. Atlantic Blvd. Monterey Park, CA 91754
07.2011 - 03.2013
- Consistently provided friendly guest service and heartfelt hospitality.
- Promptly and empathetically handled guest concerns and complaints.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Operated the drive-through window and sales register quickly and efficiently.
- Greeted customers and provided excellent customer service.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Prepped items for later use to save staff time during busy hours.
- Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
- Diligently restocked work stations and display cases.
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
- Performed all position responsibilities accurately and in a timely manner.
Host
Buca Di Beppo
1000 Universal Studio Blvd. Universal City, CA 91608
06.2013 - Current
- Consistently provided friendly guest service and heartfelt hospitality.
- Promptly and empathetically handled guest concerns and complaints.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Greeted customers and provided excellent customer service.
- Pleasantly and courteously interacted with customers.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Performed all position responsibilities accurately and in a timely manner.
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
- Answered an average of [30] calls per day by addressing customer inquiries, solving problems and providing new product information.
- Politely assisted customers in person and via telephone.
- Assisted customers with food selection, inquiries and order customization requests.
Assitant
Sandra Camberos
309 W Beverly Blvd Montebeloo, CA 90640
09.2010 - 06.2011
- Answered a high volume of phone calls and email inquiries.
- Organized and attended meetings, including compiling all documents and reports ahead of time.
- Filed paperwork and organized computer-based information.
- Maintained appropriate filing of personal and professional documentation.
- Managed and reviewed filing and office systems.
- Screened personal and business calls and directed them to the appropriate party.
Tutor
La Puente Learning Center
Boyle Heights, CA
09.2007 - 06.2009
- Assisted [5 children per station during small-group learning periods.
- Provided one-on-one attention to students, while maintaining overall focus on the entire group.
Service Student
Bravo High School
Los Angeles, CA
09.2010 - 06.2011
- Assisted in preparing reports and paperwork for parent-teacher conferences.
- Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas.
- Maintained head count and attendance sheets.
- Graded tests and papers and recorded grades for teaching staff.
Education
Associate of Arts - Social Science
Santa Monica College
Santa Monica, CACurrent
Timeline
Host
Buca Di Beppo
06.2013 - Current
Cashier
Rio's Pizza
07.2011 - 03.2013
Assitant
Sandra Camberos
09.2010 - 06.2011
Service Student
Bravo High School
09.2010 - 06.2011
Tutor
La Puente Learning Center
09.2007 - 06.2009
Associate of Arts - Social Science
Santa Monica College