Mayra Chavez-Ramirez
Starbucks
Santa Maria,CA
12
years of professional experience
Retail and operations professional with nearly 10 years of experience at Starbucks and previous assistant management experience in food service. Skilled in team leadership, employee training, inventory management, scheduling, and daily operations. Committed to developing team members, maintaining operational standards, and delivering excellent customer experiences.
Work History
Shift Supervisor
2 Years 10 Months- Lead daily shift operations, prioritizing workflow, team deployment, and exceptional customer service in a fast-paced environment.
- Coordinate staffing deployment, breaks, and shift priorities to maintain floor coverage and operational efficiency.
- Monitor inventory, product availability, food safety, and store cleanliness to ensure operational readiness.
- Resolve customer concerns, address operational challenges, and communicate shift performance and business needs to store leadership.
Barista
6 Years 4 Months- Delivered personalized customer service in a fast-paced environment.
- Prepared beverages and food according to company recipes and quality standards.
- Maintained cleanliness, food safety, and store readiness standards.
Tasting Room Associate
3 Years 6 Months- Provided informed wine suggestions to tasting room guests.
- Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
- Maintained tasting room retail area and created merchandise displays.
- Poured wines according to quality and service standards.
Assistant Manager
3 Years 11 Months- Oversaw key operational responsibilities, including cash management, staffing, and inventory control.
- Developed employee schedules to support business demands and staffing needs.
- Managed inventory ordering and monitored product availability.
- Supported employee performance, teamwork, and daily operational goals.
- Balanced administrative responsibilities with hands-on support of store operations.
Skills
Team Leadership & Development
Employee Training & Coaching
Inventory Management
Staff Scheduling
Cash Handling & Financial Accountability
Store Operations
Customer Service Excellence
Problem Solving
Food Safety & Compliance
Time Management & Organization
Timeline
Shift Supervisor
Starbucks
12.2023 - CurrentRead More
Tasting Room Associate
Royal Oaks Winery
03.2020 - 09.2023Read More
Barista
Starbucks
07.2017 - 11.2023Read More
Assistant Manager
Little Caesars Pizza
06.2014 - 05.2018Read More