Hi, I’m
Mayra Diaz
APPLE VALLEY,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hard worker,fast learner bilingual,manager/cashier/warehouse lead/stocker experienced in.
Overview
17
years of professional experience
Work History
Little caesars 20152 hwy18 apple valley ca 92395
Crew member
06.2022 - Current
Job overview
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Operated cash register efficiently, ensuring accurate transactions and handling of payments.
- Maintained cleanliness and organization of dining area, contributing to a positive dining experience.
- Collaborated with team members to streamline operations during peak hours, enhancing workflow efficiency.
Self Employed Web
House Cleaner
04.2022 - Current
Job overview
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Dusted picture frames and wall hangings with cloth.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Adhered to professional house cleaning checklist.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
Scandia Family Fun Center
Manager
08.2019 - 09.2022
Job overview
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Recorded inventory sales into organization's weekly income report.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Directed staff and managed annual capital budget.
99 Cents Only
Warehouse Lead
11.2015 - 09.2018
Job overview
- Trained employees on equipment operation and safety protocols.
- Oversaw daily operations and shipping and handling processes.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
- Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
- Double checked records, daily reports and inventory transactions to identify and correct variances.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Delivered updates on anticipated task completion times.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Performed inventories and stocked new equipment and Product.
- Assisted Job title with during busy periods, developing new skills while boosting warehouse efficiency.
Paulinas CateringLos Angeles, CA
Cashier/cook
06.2009 - 05.2010
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Skills
- Storage Area Management
- Guest Satisfaction
- Guest Service and Support
- Managing Laborers
- Managing Cash Register
- Employee Coaching and Motivation
- Staff Management
- Scheduling and Coordinating
- Food and Beverage Management
- Issue and Conflict Resolution
- Maintenance and Repair Management
- Job Assignments
- Managing Routines
- Managing Files and Records
- Cast and Crew Supervision
Education
John H Polytechnick High SchoolPacoima, CA
High School Diploma from High School Teaching
06.2004
Timeline
Crew member
Little caesars
06.2022 - Current
House Cleaner
Self Employed Web
04.2022 - Current
Manager
Scandia Family Fun Center
08.2019 - 09.2022
Warehouse Lead
99 Cents Only
11.2015 - 09.2018
Cashier/cook
Paulinas Catering
06.2009 - 05.2010
John H Polytechnick High School
High School Diploma from High School Teaching
Languages
English
Full Professional
Spanish
Full Professional