MAYRA DIAZ
Buffalo Grove,IL
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
39
39
years of professional experience
Work History
Private Nanny
Priscilla Dragoi
Palatine, IL
01.2023 - 05.2023
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
- Led hands-on activities consistent with child's interests and skills.
- Helped prepare and serve nutritionally balanced meals and snacks for children.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
Packing Technician
Thermo Fisher Scientific Inc.
Mount Prospect, IL
11.2021 - 01.2023
- Inspected, packed and labeled products according to company standards.
- Ensured correct product labeling for each shipment.
- Maintained cleanliness of work area and equipment.
- Reported defective materials to department supervisors for immediate remediation.
Caregiver
Barbara Kudron
Park Ridge, IL
09.2018 - 11.2021
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Supported bathing, dressing and personal care needs.
- Laundered clothing and bedding to prevent infection.
Scanner/Document Processor
Good2go Auto Insurance
Des Plaines, IL
02.2016 - 08.2018
- Maintained front desk to provide positive first impression.
- Assisted organizational efforts by filing, entering data and answering phones.
- Monitored workflow process for timely completion of tasks within set deadlines.
Receptionist
Good2go Auto Insurance
Des Plaines, IL
05.2005 - 02.2016
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Assisted with special projects assigned by management when required.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Receptionist
Interstate Steel
Des Plaines, IL
08.2002 - 05.2005
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted with special projects assigned by management when required.
Receptionist
American Association of Insurance Services
Wheaton, IL
12.1990 - 08.2002
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Updated daily log book with information about visitors entering the premises.
- Assisted with special projects assigned by management when required.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Receptionist
DoAll Company
Des Plaines, IL
06.1984 - 10.1990
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Education
High School Diploma -
Maine West High School
Des Plaines, IL06-1982
Skills
- Multi-line telephone skills
- Office Administration
- Professional and polished presentation
- Greeting and Seating Clients
- Meticulous and organized
- Positive and professional
- Verbal and written communication
- Professional Demeanor
- Administrative Support
Languages
Spanish
Native/ Bilingual
Timeline
Private Nanny
Priscilla Dragoi
01.2023 - 05.2023
Packing Technician
Thermo Fisher Scientific Inc.
11.2021 - 01.2023
Caregiver
Barbara Kudron
09.2018 - 11.2021
Scanner/Document Processor
Good2go Auto Insurance
02.2016 - 08.2018
Receptionist
Good2go Auto Insurance
05.2005 - 02.2016
Receptionist
Interstate Steel
08.2002 - 05.2005
Receptionist
American Association of Insurance Services
12.1990 - 08.2002
Receptionist
DoAll Company
06.1984 - 10.1990
High School Diploma -
Maine West High School