Mayra Escobar
El Paso,TX
Summary
Diligent Certified Pharmacy Technician with experience in providing comprehensive pharmacy support in fast-paced retail pharmacy, inpatient pharmacy and outpatient settings. Expertise includes coordinating medication distribution and assisting pharmacists with patient consultations. Demonstrated proficiency in managing inventory and maintaining accurate patient records. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Known for ensuring accuracy, maintaining compliance with regulations, and enhancing workflow efficiency. Effective in team settings, adaptable to changing environments, and consistently focused on achieving optimal outcomes for patients and healthcare providers.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Outpatient Pharmacy Technician
University Medical Center of El Paso
El Paso, TX
09.2024 - Current
- Provided exceptional customer service by addressing patient concerns promptly and professionally, fostering trust in the pharmacy team.
- Ensuring up-to-date records of patient information, application statuses, and other details pertaining to programs.
- Contributed to a positive clinic environment by maintaining a clean, organized, and welcoming reception area for patients.
- Promoted patient privacy by diligently adhering to HIPAA regulations when handling sensitive medical information.
- Facilitated communication between healthcare providers and patients regarding prescriptions, clarifying instructions when necessary for optimal care.
Inpatient Certified Pharmacy Technician
University Medical Center of El Paso
El Paso, TX
12.2023 - 09.2024
- Managed multiple priorities effectively while working in a fast-paced hospital environment during high-volume periods.
- Developed strong relationships with fellow healthcare professionals, fostering an atmosphere of collaboration and teamwork to achieve common goals.
- Ensured compliance with regulatory standards by adhering to protocols for controlled substances management.
- Increased patient safety through proper labeling, packaging, and storage of medications.
- Enhanced patient care by accurately processing and dispensing medication orders in a timely manner.
- Contributed to positive patient outcomes by preparing intravenous admixtures using aseptic technique.
- Streamlined pharmacy operations with efficient coordination between nursing staff, pharmacists, and patients.
Senior Pharmacy Technician
Walgreens Pharmacy
8045 N Loop Dr, El Paso Tx, 79915
06.2014 - 12.2023
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Supervised pharmacy technicians and coordinated day-to-day assignments.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Worked in collaboration with other pharmacy technicians to create the biweekly schedule
- Stocked, labeled, and inventoried medication to keep accurate records.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Certified Pharmacy Technician
Walgreens
8045 N Loop Dr, El Paso, Tx, 79915
01.2010 - 06.2014
- Receive written prescription or refill requests and verify that information is complete and accurate
- Reviewed and verified customer information and insurance provider information.
- Operate cash registers to accept payment from customers
- Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages
- Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer
- Follow ethical codes that protect the confidentiality of information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Spanish Interpreter
Cyracom International Inc
2303 Divot Ave #1, Las Cruces, NM 88001
08.2008 - 01.2010
- Check translations of technical terms and terminology to ensure that they are accurate and remain consistent throughout translation revisions
- Translate messages simultaneously or consecutively into specified languages, orally or by using hand signs, maintaining message content, context, and style as much as possible.
- Attended training programs to improve professional knowledge and interpretation skills.
- Maintained message content, tone, and emotion as closely as possible.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Education
Pharmacy Technician Program - Pharmacy technology
Career Center of Texas-El Paso
06.2004
Skills
- Insurance Billing
- Drug Inventory Control
- Insurance Verification
- Aseptic Techniques
- Manual and Automated Medication Dispensing
- Intravenous Admixture Preparation
- Advanced Math Skills
- Team Collaboration
- Drug Storage Procedures
Additional Information
Community Services
October 2020- administered COVID injections at Holy Spirit Catholic Church
October 2021- attended and administered flu shots at San vicente/Univision Flu Clinic
October 2022- attended and assisted at San Vicente Flu clinic
Certification
- Pharmacy Technician Certification Board (PTCB)
- Texas State Board of Pharmacy (TSBP)
- Certified to Immunize
- CPR certified- January 2023
- Compounded Sterile Preparation Program Principles and Techniques for the Pharmacy Technician (August 2024)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Career Centers
- CAREER CENTERS OF TEXAS EL PASO
Personal Information
Title: Pharmacy Technician
references
Mr. Keith Larson, HEB Pharmacy Manager in San Antonio (915) 760-1369
Mr. Rene Alejo, Walgreens Pharmacy manager (915) 592-5849
Miss Melanie Guel, Walgreens Pharmacist (915) 926-6075
Mr. Daniel Landeros, UMC pharmacist (915)234-9783
Timeline
Outpatient Pharmacy Technician
University Medical Center of El Paso
09.2024 - Current
Inpatient Certified Pharmacy Technician
University Medical Center of El Paso
12.2023 - 09.2024
Senior Pharmacy Technician
Walgreens Pharmacy
06.2014 - 12.2023
Certified Pharmacy Technician
Walgreens
01.2010 - 06.2014
Spanish Interpreter
Cyracom International Inc
08.2008 - 01.2010
Pharmacy Technician Program - Pharmacy technology
Career Center of Texas-El Paso