Mayra Escobedo
Escondido,CA
Summary
Dedicated Lead Waitstaff experienced in enhancing guest experiences through exceptional customer service and teamwork. Managed dining operations and trained staff while driving continuous improvement and operational success. Contributed analytical and communication skills to adapt quickly to new environments, fostering team success and personal growth.
Overview
1
1
Language
10
10
years of professional experience
Work History
Lead Waitstaff
HumanGood
Escondido, CA
10.2022 - Current
- Maintained self-driven approach with a strong sense of personal responsibility to deliver outcomes.
- Demonstrated consistent productivity and adaptability in fast-paced environments.
- Coordinated individual workstreams and team collaboration to ensure smooth execution in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across nights, weekends, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Dining Room Supervisor
Felicita Vida
Escondido, CA
07.2016 - 07.2023
- Implemented workflow improvements that streamlined dining room processes and enhanced guest experience.
- Supervised daily dining operations, ensuring high-quality service standards and customer satisfaction.
- Trained and mentored staff on best practices for food safety and service efficiency.
- Coordinated with kitchen staff to ensure timely food delivery and adherence to menu specifications.
- Led weekly team meetings to align on goals, address challenges, and celebrate successes within the dining room team.
- Trained, managed and scheduled dining staff, distributing hours, and assignments to leverage strengths of individual team members.
- Circulated throughout dining room to assess general satisfaction of guests and identify appropriate opportunities to ask guests about dining experiences.
Education
No Degree - General Studies
Palomar College
EscondidoNo Degree - Accounting And Finance
Escondido Adult School
Escondido, CASkills
- Positive demeanor
- Problem resolution
- Problem-solving
- Issue resolution
- Organizational skills
- Teamwork and collaboration
- Multitasking
- Dependability
- Dependable and responsible
- Effective communication
- Verbal communication
- Active listening
- Decision-making
- Critical thinking
- Issue resolution
- Attention to detail
Languages
Spanish
Full Professional
Timeline
Lead Waitstaff
HumanGood
10.2022 - Current
Dining Room Supervisor
Felicita Vida
07.2016 - 07.2023
No Degree - General Studies
Palomar College
No Degree - Accounting And Finance
Escondido Adult School