Mayra Espinoza
Oakland,CA
Summary
Reliable Cafe Worker serving customer needs in Type environments. Pleasantly offers customers assistance to drive service and satisfaction. Considered hardworking, punctual and approachable.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Dr. Brian J Leberthon
City Of Industry, CA
03.2006 - 05.2007
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Shift Supervisor
Starbucks
Newark, CA
03.2011 - 08.2017
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
- Delivered successful training to more than Number employees during Timeframe tenure, educating on successful work processes and productivity strategies.
Coffee Barista
Broadway Cafe Kaiser Permanent
Oakland, CA
09.2018 - 09.2021
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
- Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
- Handled OLTP systems, payment processing, cash change and issuing of receipt.
- Kept product inventory stocked during times of customer congestion and high demand.
- Performed QA assessment of final product prior to delivery.
- Cleaned counters, machines, utensils and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Controlled line and crowd with quick, efficient service.
Education
Medical Assistant - Medical Assisting
United Education Institute
Huntington Park, CA10.2006
Skills
- Special Assignments
- Administrative Support
- Spanish Fluency
- Administration and Reporting
- Positive Learning Environment
- Negotiation and Conflict Resolution
- Examination Preparation
- Blood and Tissue Collection
- Completing Insurance Forms
- Updating Medical Records
- Treatment Room Preparation
- Cleaning and Organizing
- Height and Weight Measurement
- Insurance Claims
Languages
Spanish
Native or Bilingual
Timeline
Coffee Barista
Broadway Cafe Kaiser Permanent
09.2018 - 09.2021
Shift Supervisor
Starbucks
03.2011 - 08.2017
Medical Assistant
Dr. Brian J Leberthon
03.2006 - 05.2007
Medical Assistant - Medical Assisting
United Education Institute