Overview
Work History
Education
Skills
Timeline
Generic

Mayra Esquivel

Medford,United States

Overview

4
4
years of professional experience

Work History

Payroll Specialist 2

Asante Rogue Regional Medical Center
02.2025 - Current
  • Upload time records into computer system and make adjustments to create accurate database for payroll processing functions.
  • Reduce payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
  • Provide exceptional customer service when addressing employee inquiries about paychecks or withholdings, fostering positive workplace relations.
  • Optimize workflow by creating detailed procedure manuals for each step in the payroll process, reducing errors and enhancing efficiency.
  • Reduce overpayments by implementing a robust system of checks and balances throughout the entire payroll processing cycle.
  • Run full cycle check run for over 6,000 employees.
  • Continuously improved knowledge of relevant software applications through participation in training sessions .
  • Support audit teams during annual reviews by providing requested documentation in a timely manner, demonstrating strong organizational skills .
  • Improve the timeliness of payroll processing by implementing new procedures and training team members on best practices.
  • Process retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
  • Provide expert advice on complex pay-related matters such as overtime calculations, garnishments, bonuses, or deductions to both employees and managers alike.
  • Collaborate with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.

Payroll Specialist 1

Asante Rogue Regional Medical Center
07.2022 - Current
  • Assist employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Provide customer service to employees regarding payroll inquiries and issues.
  • Perform calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Verify and submit timekeeping information for accurate and efficient payroll processing.
  • Manage payroll data entry and processing for over 6,000 employees to comply with predetermined company guidelines.
  • Manage garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
  • Collaborate with human resources, accounting and other departments to confirm payroll accuracy.
  • Oversee the transition to a new payroll software platform, minimizing downtime during implementation phase.
  • Facilitate cross-departmental collaboration to address payroll-related issues, fostering team-oriented approach to problem-solving and process improvement.
  • Identify and correct payroll discrepancies, ensuring employees were paid accurately and fostering trust within workforce.
  • Lead training sessions for department staff on new payroll software, enhancing team efficiency and reducing reliance on external technical support.
  • Oversee accurate processing of special payroll situations, such as bonuses, terminations, and leaves of absence, maintaining strict adherence to policies.
  • Research payroll errors and process payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.

Switchboard Operator

Asante Rogue Regional Medical Center
07.2021 - 04.2023
  • Connected callers with appropriate professional, department, or business.
  • Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller''s needs.
  • Delivered excellent customer service through active listening skills and empathetic problem-solving approaches with callers'' concerns or complaints.

Patient Service Representative

Asante Rogue Regional Medical Center
07.2022 - 01.2023
  • Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
  • Coordinated referrals efficiently between primary care providers and specialists, ensuring a seamless patient experience.
  • Supported new Patient Service Representatives'' orientation process by sharing expertise on office procedures.
  • Filed and maintained patient records in accordance with HIPAA regulations.

Education

Bachelor of Science - Accounting And Finance

Southern Oregon University
Ashland, OR
05-2022

Skills

  • MOS Microsoft Office Excel Specialist Certificate
  • INFOR software and MyAsantetime expect
  • Strong attention to detail
  • Time Management
  • Microsoft Office: Word, Excel, PowerPoint, Access, and Outlook
  • Active listening
  • Critical thinking
  • Excellent problem solving and analytical skills
  • Project management

Timeline

Payroll Specialist 2

Asante Rogue Regional Medical Center
02.2025 - Current

Payroll Specialist 1

Asante Rogue Regional Medical Center
07.2022 - Current

Patient Service Representative

Asante Rogue Regional Medical Center
07.2022 - 01.2023

Switchboard Operator

Asante Rogue Regional Medical Center
07.2021 - 04.2023

Bachelor of Science - Accounting And Finance

Southern Oregon University

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Mayra Esquivel