Mayra Flores
Amarillo,TX
Summary
Dedicated Cashier experienced in cash register operations, merchandising, and delivering exceptional customer service. Achieved high accuracy in drawer reconciliation and compliance standards through effective money management and relationship-building. Focused on enhancing store profitability and customer loyalty by promoting products and training junior employees.
Overview
1
1
Language
1
1
Certification
14
14
years of professional experience
Work History
Cashier/Administrative Manager
El giro restaurant
Amarillo, Texas
05.2025 - Current
- Processed customer payments at retail checkout, ensuring smooth store operations.
- Reconciled cash drawer and balanced register funds during shifts.
- Scanned items and bagged purchases with care and accuracy.
- Supported front-end operations by restocking supplies and maintaining clean lanes.
- Trained new cashiers on register procedures and customer service standards.
- Resolved payment issues and coordinated with supervisors on daily cashier tasks.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Guided customers in locating products, answered questions, and provided product advice to enhance shopping experience.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Delivered excellent customer service while promoting loyalty programs to drive customer engagement and sales.
Shitf manager
Tootntotum
Amarillo, Texas
05.2021 - 03.2024
- Supervised convenience store shift operations for Toot'n Totum customers and team members.
- Managed cash handling, register counts, and point-of-sale transactions.
- Trained new associates on store procedures and customer service standards.
- Answer phone calls
- Count money / safe
- Send emails / Interviews
Laborer
Red homes
Amarillo, TX
02.2017 - 10.2020
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Cleaned client homes following residential service standards
- Sanitized kitchens, bathrooms, and high-touch surfaces in private residences
- Vacuumed carpets, rugs, and upholstery using standard cleaning equipment
- Mopped floors and polished hard surfaces in client properties
- Replenished cleaning supplies and organized housekeeping tools for daily use
- Communicated service needs and special instructions with homeowners
- Maintained respectful, reliable service across recurring residential cleaning visits
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed and polished floors of all types.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Washed windows inside and outside as needed.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
Manager
Holiday Inn Express Hotel
Amarillo, Texas
01.2013 - 07.2016
- Monitored inventory levels and restocked merchandise, coolers, and fuel-adjacent displays.
- Trained new associates on store procedures and customer service standards.
- Resolved customer concerns and supported smooth front-end service.
- Enforced safety, cleanliness, and store opening and closing routines.
- Coordinated team assignments during busy store periods and shift changes.
- Prepared daily reports, paperwork, and shift handoff notes for management.
- Managed daily cash intake by counting out registers and tabulating profits.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Communicated with other shift managers to facilitate continuum of customer service.
- Provided coaching and guidance to team members when necessary to improve performance.
Education
Ged
Amarillo, TX10-2026
Skills
- Cash handling
- Inventory control
- Cash register operation
- Credit card processing
- Credit and cash transactions
- Inventory management
- Team leadership
- Employee training
- Customer service
- Returns processing
- Checkout monitoring
- Loss prevention
- Data entry
- Ordering and stocking
- Inventory control
- Cleaning and sanitizing
- Time management
- Reliability and punctuality
- Guest inquiries
- Cash register operation
- ID verification
- Inventory control
Languages
Spanish
Professional
Certification
Food handlers
References
References available upon request.
Timeline
Cashier/Administrative Manager
El giro restaurant
05.2025 - Current
Shitf manager
Tootntotum
05.2021 - 03.2024
Laborer
Red homes
02.2017 - 10.2020
Manager
Holiday Inn Express Hotel
01.2013 - 07.2016
Ged