MAYRA GARCIA
San Antonio,TX
Summary
Detail-oriented Bilingual Medical Assistant with 3+ years of experience in pediatric and behavioral health environments. Skilled in patient intake, appointment scheduling, EHR documentation, referrals, and prior authorizations. Recognized for professionalism, clear communication, and strong commitment to providing excellent patient and customer service. Seeking to contribute to a healthcare team focused on quality care and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Here We Grow Pediatrics
09.2022 - Current
- - Assist with patient intake, vitals, and documentation in the electronic health record (EHR) system.
- - Schedule appointments, answer high-volume calls, and coordinate communication between providers and patients.
- - Process medical records, referrals and prior authorizations with accuracy and attention to detail.
- - Support physicians and nurses with clinical and administrative duties to ensure efficient patient flow.
Receptionist
Alamo Mental Health Group / LifeStance
01.2021 - 09.2022
- - Greeted patients and visitors, scheduled diagnostic and therapy appointments, and verified insurance details.
- - Managed phone inquiries, patient forms, and data entry into EHR systems.
- - Coordinated communication between providers, clients, and insurance representatives to support quality care.
Business Development Associate
Benson Honda
01.2019 - 06.2020
- - Provided bilingual customer support, responding to high call volumes and scheduling appointments.
- - Maintained customer satisfaction by addressing questions, resolving concerns, and ensuring smooth communication between departments.
- - Consistently exceeded daily productivity and service quality targets.
Education
Associate of Science -
St. Philip’s College
San Antonio, TXClinical Medical Assisting
Kaplan College
San Antonio, TX06.2018
Skills
- Bilingual: English / Spanish
- Patient Intake & Scheduling
- EHR & Medical Documentation
- Referrals & Prior Authorizations
- HIPAA Compliance
- High-Volume Call Handling
- Customer Service & Communication
- Multitasking & Time Management
Certification
CPR Certified
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Medical Assistant
Here We Grow Pediatrics
09.2022 - Current
Receptionist
Alamo Mental Health Group / LifeStance
01.2021 - 09.2022
Business Development Associate
Benson Honda
01.2019 - 06.2020
Clinical Medical Assisting
Kaplan College
Associate of Science -
St. Philip’s College