Mayra Gomez Salcedo
Buttonwillow,CA
Summary
Dynamic professional with a proven track record in retail services, excelling in customer service and inventory management. Skilled in Python, accounts management, graphic design, adept at enhancing team efficiency and fostering customer satisfaction. Demonstrated ability to streamline operations and resolve issues, ensuring profitable and smooth business performance.
Overview
7
7
years of professional experience
Work History
Donut Shop Cashier
Taft Donut Shop
10.2021 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Warehouse Worker
Ross Warehouse
04.2021 - 08.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Shift Leader
Taco Bell
06.2016 - 03.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Assisted in schedule creation.
- Front of House, Back of House and Bookkeeping responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer/employee complaints and issues and offered thoughtful solutions to maintain customer/employee satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Education
Associate of Science - Business Administration
Taft College
Taft, CA08-2024
Skills
- Customer service
- Cash handling
- Point of sale
- Inventory management
- Graphic Design
- Python
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
American Sign Language
Elementary
Timeline
Donut Shop Cashier
Taft Donut Shop
10.2021 - 10.2023
Warehouse Worker
Ross Warehouse
04.2021 - 08.2021
Shift Leader
Taco Bell
06.2016 - 03.2021
Associate of Science - Business Administration
Taft College
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