Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mayra Hernandez Martinez

Dallas,TX

Summary

Proactive professional skilled in small business operations and strategic planning. Proven track record in executing effective procedures and aligning business objectives with community needs. Committed to driving operational excellence and fostering a collaborative team environment.

Results-driven small business owner with a focus on customer service management and operational efficiency

Overview

14
14
years of professional experience

Work History

Small Business Owner

Mayra Multi Service
Dallas Tx
02.2012 - Current
  • Developed and implemented operational procedures to enhance service delivery efficiency.
  • Trained and mentored staff on customer service best practices, improving team performance.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Executed strategic planning sessions to align business objectives with community needs.

Education

Bachelor of Science - Biology Major And Chemistry Minor

Texas Woman's University
Denton, TX
12.2010

Skills

  • Small business operations
  • Planning and execution
  • Vendor relations
  • Teamwork and collaboration
  • Customer service management
  • Customer service
  • Reporting and documentation

Languages

Spanish
English

Timeline

Small Business Owner

Mayra Multi Service
02.2012 - Current

Bachelor of Science - Biology Major And Chemistry Minor

Texas Woman's University