Bilingual (Spanish/English) speaking Medical Assistant with excellent skills in both clinical and administrative area seeking for a position to help patients with their needs within your facility.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
Open Door Family Medical Centers
06.2014 - 08.2020
Provided compassionate care for patients of all ages with diverse medical conditions by assisting in examinations, treatments, and follow-up appointments.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
Assisted GYN physicians with clinical procedures such as : Colposcopy, LEEP, IUD insertions & removal, Nexplanon placement & removal, I & D of Bartholin cyst, always following safe practices.
Explained GYN procedures to patients to reduce anxieties and increase patient cooperation.
Ensured timely follow-up care by contacting patients and coordinating necessary appointments for further evaluation or treatment after each procedure.
Provided comprehensive midwifery care, ensuring the health and safety of patients throughout pregnancy, and postpartum periods.
Assisted podiatrists in providing comprehensive foot care and treatment to patients.
Organized and maintained the stock room to ensure a clean and efficient workspace.
Maintained a clean environment by disinfecting all surfaces and equipment following each patient interaction.
Medical Assistant Externship
Advanced Southern Westchester Medical PC
03.2014 - 05.2014
Assisted doctor with procedures such as cystoscopy or bladder biopsy
Sent specimen to labs, conducted urinalysis, spun blood
Prepared testosterone shots and other injections
Called sales reps to replenish medicine supply
Translated for Non English speaking patients when necessary
Prepped patients for rooms and sterilized equipment
Handled administrative duties
Front Desk
New York Sports & Spine Chiropractic, LLC
10.2012 - 07.2013
Answered phone, scheduled and verified appointments for patients
Verified insurance before date of service and collected payments from patients with co-pays or deductibles
Set up patients in rooms and translated when necessary
Sr. PSR Trainer, Medical Coding Coordinator at Open Door Family Medical CentersSr. PSR Trainer, Medical Coding Coordinator at Open Door Family Medical Centers