Dynamic and compassionate Certified Medical Assistant with extensive experience. Proven ability to enhance patient care through effective communication and meticulous documentation. Hardworking team player with experience in fast-paced office. Responsible, teamwork skills and productive professional when working with little to no supervision. Brings positive attitude and commitment to continuous learning and growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Camarena Health
Chowchilla, CA
09.2024 - Current
Assisted healthcare providers with patient intake and medical history documentation.
Maintained accurate electronic health records using EMR software.
Checked patient insurance, demographic, and health history to keep information current.
Provided compassionate support to patients during challenging circumstances, ensuring they felt heard and understood.
Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Placed new supply orders, managed inventory and restocked clerical spaces.
Obtained payments from patients and scanned identification and insurance cards.
Lead Certified Medical Assistant
Patients First Medical Center and Urgent Care
Merced, CA
08.2015 - 09.2024
Supervised daily operations of clinical team, ensuring high-quality patient care and efficient workflow.
Mentored, oriented and trained new staff on proper procedures and policies.
Developed and implemented new protocols for patient intake, improving process efficiency.
Ensured optimal inventory levels were maintained by monitoring supplies usage, reducing waste and submitting replenishment orders as needed.
Exemplified professionalism at all times when interacting with patients, families, colleagues, or superiors within the healthcare setting.
Promoted a positive work environment among colleagues with open communication and teamwork-focused approach to daily responsibilities.
Sanitized, restocked, and organized exam rooms and medical equipment.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted physicians with minor surgeries, including preparing room and sterilizing instruments.
Obtained and documented patient medical history, vital signs, medication information, allergies and current complaints at intake.
Administered immunization and medications as directed by physicians.
Completed EKGs, blood work, wound care, splinting, and assisted with routine checks, diagnostic testing and other tests based on patient presentation in office.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Certified Nurse Assistant
Los Banos Nursing and Rehab
Los Banos, CA
02.2014 - 08.2016
Assisted with daily living activities, ensuring patient comfort and safety.
Monitored vital signs and reported changes to nursing staff promptly.
Maintained cleanliness of patient areas, adhering to infection control protocols.
Documented patient care activities accurately in electronic health records.
Improved patient satisfaction by providing compassionate and attentive care.
Continuously updated knowledge of best practices in CNA procedures through ongoing education courses, ensuring exceptional levels of care.
Collaborated with nursing staff on wound care management, facilitating rapid healing and minimizing discomfort for patients.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Documented patient information and care activities.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Certified Medical Assistant/ Certified Nurse Assit
Dos Palos Memorial Hospital
Dos Palos, CA
01.2008 - 02.2014
Assisted in patient intake procedures and updated medical records efficiently.
Conducted routine laboratory tests and accurately reported findings to healthcare providers.
Administered immunizations and medications as directed by physicians, ensuring patient safety.
Collaborated with healthcare team members to coordinate patient care and optimize workflow.
Maintained cleanliness and organization of examination rooms, enhancing patient experience.
Education
CCMA-C - Certified Medical Assistant
The Certified Board For Medical Assistant
Dos Palos, CA
2014
Associate of Arts - General Studies
Merced College
Merced, CA
05-2008
Graduate Certificate - Certified Nurse Assistant
Merced College
Merced, CA
08-2007
High School Diploma -
Dos Palos High School
Dos Palos, CA
06-2003
Skills
Initiative-taking
Bilingual
Patient scheduling
Medical charting
Referral clerk work with ICD10 and CPT codes
Inventory oversight
Teamwork and collaboration
Customer service
Multitasking Abilities
Organizational skills
Adaptability and flexibility
Decision-making
Flexible schedule
Self motivation
Staff leadership
Performs vitals, EKG, splints, sutures removal, wound care, venipuncture, injections, alcohol and drug screening, etc
CPR certified
Certification
BSL for Healthcare providers(CPR and AED)
Certified Nurse Assistant
Certified Medical Assistan
Breath Alcohol Technician
Drug Screening Technician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
America sign language
Limited Working
Timeline
Medical Assistant/Receptionist
Camarena Health
09.2024 - Current
Lead Certified Medical Assistant
Patients First Medical Center and Urgent Care
08.2015 - 09.2024
Certified Nurse Assistant
Los Banos Nursing and Rehab
02.2014 - 08.2016
Certified Medical Assistant/ Certified Nurse Assit