Mayra Madrigal
Mesquite,TX
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Salma Mazhar Primary Care
09.2018 - 07.2021
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Administered medications and injections as requested by provider.
- Performed tests such as Diabetic retinal exam, SUDO motor scan, ABI and spirometry.
- Oriented and trained new staff on proper procedures and policies.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Completed EKGs and other tests based on patient presentation in office.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens such as Flu, COVID, Strep, etc.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Taught patients about medications, procedures, and care plan instructions.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Called and faxed pharmacies to submit prescriptions and refills.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked effectively in fast-paced environments.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Medical Assistant
Premier Obgyn
09.2015 - 10.2017
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Obtained fetal heart rate and fundal height
- Prepared room for procedures such as colposcopy, Essure, IUD insertion and removal, Nexplanon insertion.
- Administered injections as requested by provider
- Scheduled providers surgeries
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Associate of Science - Nursing
Trinity Valley Community College
Athens, TX05.2023
Bachelor of Science - Nursing
University of Texas At Tyler
Tyler, TX04.2023
Skills
- Chronic Disease Management
- Adaptable
- Patient Care
- Complex Problem-Solving
- Compassionate
- Laboratory Specimen Collection
- Patient Assessments
- Medication Administration
- CPR
- Vital Sign Monitoring
- Sterile technique
- Specimens collection and processing
Certification
- Licensed RN - 2023 Texas Board of Nursing
- American Heart Association BLS/CPR
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Salma Mazhar Primary Care
09.2018 - 07.2021
Medical Assistant
Premier Obgyn
09.2015 - 10.2017
Associate of Science - Nursing
Trinity Valley Community College
Bachelor of Science - Nursing
University of Texas At Tyler