Mayra Mejia
Los Angeles,CA
Summary
Seeking a creative challenging opportunity for long-term mutual growth between growing employers and myself. Provide my coworkers with guidance, motivation and positive support.
Overview
20
20
years of professional experience
Work History
Patient Services Representative II
Children’s Hospital -UCEDD Mental Health
11.2018 - Current
- Enter referrals/ Open cases/ Closing cases properly
- Verify medical eligibility daily/Register clients in STAR making sure that all client demographic information is entered accurately
- Scheduling and confirmed client appointments
- In charge of distributing three different monthly lists
- (EXYM, Queens care & PSC’s).
- Greeted and assisted patients with check-in procedures.
- Verified patient insurance eligibility and entered patient information into system.
- Medical Assistance 1 ½ yr
- Assisted with Scheduling appointments and requesting medication assistance
- Mental Health Records 2yrs
- Manages information request and verify access to records
- Following HIPPA compliance.
Lead
Porto's Bakery and Café
01.2005 - 10.2018
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Perform paperwork required for monetary transactions
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Education
High School Diploma -
LOS ANGELES COMPUTER SCIENCE ACADEMY
Los Angeles, CA06.2007
Skills
- Highly Self-Motivated
- Skills (proficient with MS Word-Excel), PowerPoint
- Bilingual (English & Spanish)
- Organizations skills
- Customer service/ Education and Training
- Clear critical thinking abilities and decision making under pressure
- Insurance Verification
- HIPAA Compliance
- Medical Billing
References
Upon Request
Timeline
Patient Services Representative II
Children’s Hospital -UCEDD Mental Health
11.2018 - Current
Lead
Porto's Bakery and Café
01.2005 - 10.2018
High School Diploma -
LOS ANGELES COMPUTER SCIENCE ACADEMY
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