MAYRA MONTENEGRO

Panorama City,CA

Summary

Versatile and dynamic, with a proven track record at Pet Cure Veterinary Center, I excel in client relations and database management. Fluent in English and Spanish, I enhance inclusivity while ensuring meticulous data accuracy. My interpersonal skills and proficiency in Microsoft Excel drive operational efficiency and foster a welcoming environment for diverse clients.

Overview

years of professional experience

Work History

Receptionist

Pet Cure Veterinary Center

Los Angeles, CA

07.2022 - 02.2024

Warmly greeted clients to foster a welcoming atmosphere.
Balanced clients' needs with service providers' schedules.
Communicated with clients over the phone, addressing inquiries and providing information about services and policies.
Maintained detailed client records consistently.
Ensured confidentiality and accuracy when managing different types of payments.
Addressed various customer concerns effectively.
Kept precise client documentation, showcasing meticulousness in data handling.
Arranged follow-up appointments and managed ongoing care.

Cashier

Whole Foods Market Inc

Glendale, CA

03.2022 - 12.2023

Provided exceptional customer service by addressing questions and issues.
Completed sales transactions effectively.
Restocked shelves as needed.
Managed cash by counting drawers at shift start and end.
Scanned items, ensuring prices were accurate.
Ensured positive customer experience through friendly and attentive service.

Cashier/Fast Food Worker

In-N-Out Burger

Sherman Oaks, CA

05.2018 - 12.2020

Cashier/Food Prep: Rung up orders, food preparation, wrapping burgers, drive-thru attendant, cleanliness, and customer interaction.

Education

High School Diploma -

Panorama High School

Panorama City, CA

06-2018

Some College (No Degree) - Criminal Justice

Los Angeles Pierce College

Woodland Hills, CA

Skills

Communication: Strong verbal and written communication skills with clients and colleagues, and experience with client education and relations
Organization: Efficient in managing schedules, files, and inventory, ensuring smooth day-to-day operations
Database Management: Proficient in Avimark, Microsoft, Excel

Interpersonal Skills: Demonstrated ability to work with diverse client groups, providing service with empathy and understanding
Bilingual: Fluent in English and Spanish, enhancing communication and inclusivity with diverse clients

Timeline