Mayra Murillo
Long Beach,CA
Summary
Results-driven Office Manager with expertise in recruitment coordination and conflict resolution at Royal Packaging. Successfully led quality control and revenue enhancement initiatives, enhancing team performance and customer satisfaction. Proficient in financial record maintenance and vendor relationship management, contributing to operational excellence and sustainable business growth.
Overview
4
4
years of professional experience
Work History
Office Manager
Royal Packaging
Bell, CA
07.2024 - Current
- Assisted in recruiting, onboarding and training new employees.
- Reviewed files and records to obtain information and respond to requests.
- Implemented quality control measures to uphold company standards.
- Delegated work to staff, setting priorities and goals.
- Produced thorough, accurate and timely reports of project activities.
- Monitored inventory levels and placed orders when needed.
- Generated daily reports for presentation to the management team.
- Handled customer issues effectively, contributing to team success and enhancing overall customer experience.
- Facilitated weekly team meetings to track progress and achieve objectives.
Account Manager
Emerald Textiles
Commerce, CA
03.2022 - 07.2023
- Developed strategies to increase revenue by 10% from existing accounts.
- Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.
- Listened to customer needs to identify and recommend best products and services.
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
- Supplied budget and financial reporting support to customers' personnel.
- Advised customers on determining and maintaining optimal inventory levels.
- Maintained accurate documentation of all activities, including site visits, phone calls, sales, and renewals.
- Conducted benchmarking and usage analysis to identify cost-saving opportunities.
Sales Support Administrator
Medico Linen Service
Long Beach, CA
11.2020 - 02.2022
- Processed new account information efficiently.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Supported sales team members to drive growth and development.
- Reviewed documentation related to employee attendance records, payroll information, verifying accuracy before submitting it for approval.
- Generated weekly revenue reports to track sales performance.
- Managed bi-weekly commission calculations for the sales team.
Education
High School Diploma -
Jordan High School
Long Beach, CA06-2014
Skills
- Recruitment Coordination
- Financial Record Maintenance
- Vendor Relationship Management
- Proposal Development
- Conflict management
- Relationship building
- Report writing
- Revenue Enhancement
Timeline
Office Manager
Royal Packaging
07.2024 - Current
Account Manager
Emerald Textiles
03.2022 - 07.2023
Sales Support Administrator
Medico Linen Service
11.2020 - 02.2022
High School Diploma -
Jordan High School