Summary
Overview
Work History
Education
Skills
Timeline
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Mayra Pedroza

Oklahoma City,OK

Summary

Motivated professional with background supporting patient medical needs by verifying insurance, scheduling appointments, and organizing documents. Forward-thinking and resourceful with good interpersonal skills, strong attention to detail.

Overview

5
5
years of professional experience

Work History

Patient Service Representative/Insurance Verification Specialist

Ocom Hospital
Oklahoma City, OK
12.2021 - Current
  • Verified insurance information, collected payments, and scheduled appointments and procedures.
  • Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
  • Scanned documents into electronic health record system as needed.
  • Obtained insurance verification and authorization to submit financial clearance of patient accounts.
  • Verified demographics and insurance information to register patients in computer system.
  • Scheduled diagnostic tests such as X-rays, CT scans, ultrasounds and MRIs for patients.
  • Explained the purpose of each test to patients to ensure understanding prior to procedure.

Scheduling Representative

Dental Depot
Oklahoma City, OK
04.2021 - 12.2021
  • Managed incoming calls to schedule appointments and answer questions.
  • Provided information regarding medical services, fees, and payment options.
  • Maintained updated records of all scheduled appointments.
  • Followed up with patients regarding upcoming appointments.
  • Adjusted schedules as needed due to cancellations or delays.

Bank Teller

True Sky Credit Union
Oklahoma City, OK
11.2019 - 04.2021
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
  • Researched customer inquires regarding their accounts using internal banking systems.
  • Participated in weekly training sessions to stay abreast of changes in banking regulations.

Education

High School Diploma -

Dove Science Academy
Oklahoma City, OK
05-2019

Some College (No Degree) - Radiology

Oklahoma State University
Oklahoma City, OK

Skills

  • FLUENT IN Spanish
  • HIPAA Compliance
  • Patient admitting
  • Insurance Verification
  • Scheduling appointments
  • Appointment confirmation
  • Medical terminology knowledge
  • ICD-10 Coding

Timeline

Patient Service Representative/Insurance Verification Specialist

Ocom Hospital
12.2021 - Current

Scheduling Representative

Dental Depot
04.2021 - 12.2021

Bank Teller

True Sky Credit Union
11.2019 - 04.2021

High School Diploma -

Dove Science Academy

Some College (No Degree) - Radiology

Oklahoma State University

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Mayra Pedroza