Irma Urbina
Sugar Land,TX
Summary
Outgoing and friendly Administrative professional delivering 7 years of customer service and administrative skills, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Overview
9
9
years of professional experience
Work History
Insurance Verification Specialist
Texas Oral And Facial Surgery
Katy, Texas
08.2019 - 02.2021
- Verified client information by analyzing existing evidence on file.
- Accurately inputted all patient and insurance information into company's computer system using DMS.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
Insurance Verification Specialist
Dentistry Of Sugar Land
Sugar Land, TX
02.2017 - 04.2019
- Reviewed 60 patient cases per week and verified insurance coverage information.
- Posted payments to accounts and maintained records.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Accurately inputted all patient and insurance information into the company’s computer system using Easy Dental and Open Dental.
Dental Receptionist
Quail Valley Family Dental
Missouri City, TX
04.2013 - 12.2016
- Presented 40 cases per week.
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Prepared claim forms for dental insurance.
- Scheduled appointments for new and existing patients.
- Welcomed each new arrival pleasantly, and provided patients forms.
- Maintained and managed patient records in compliance with security regulations.
- Helped dental assistant complete routine and advanced procedures by preparing patients and instruments for expected needs.
- Booked appointments for patients using Easy Dental.
Dental Assistant
Dental Designers
Bellaire, TX
06.2012 - 02.2013
- Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth.
- Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns, teeth extractions and root canals.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
- Prepared patient X-rays and images by pulling them up on the computer for review by dentist.
- Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
Education
High School Diploma - undefined
Marque Learning Center
Houston, TX2008
Associate of Science - Dental Assistant
College of Healthcare Professions
Houston, TX2011
Skills
- Customer Service
- Office organization
- Excellent multitasking capability
- Time management
- Professional telephone demeanor
- Computer proficient
- Fluent in Spanish
Timeline
Insurance Verification Specialist
Texas Oral And Facial Surgery
08.2019 - 02.2021
Insurance Verification Specialist
Dentistry Of Sugar Land
02.2017 - 04.2019
Dental Receptionist
Quail Valley Family Dental
04.2013 - 12.2016
Dental Assistant
Dental Designers
06.2012 - 02.2013
High School Diploma - undefined
Marque Learning Center
Associate of Science - Dental Assistant
College of Healthcare Professions
Similar Profiles
Hannah WigginsHannah Wiggins
Surgical Assistant at Texas Oral And Facial SurgerySurgical Assistant at Texas Oral And Facial Surgery
CHARICE EVERETTECHARICE EVERETTE
Patient Care Coordinator (Operations & Data Reporting) at Charleston Oral and Facial SurgeryPatient Care Coordinator (Operations & Data Reporting) at Charleston Oral and Facial Surgery
Natasha MillsonNatasha Millson
Surgical Assistant at Advanced oral and facial reconstruction surgerySurgical Assistant at Advanced oral and facial reconstruction surgery
Abigail CanalAbigail Canal
Active Member at Omega Phi Alpha National Service SororityActive Member at Omega Phi Alpha National Service Sorority
Macy SmithMacy Smith
Company Owner at Smithco Construction Services LLCCompany Owner at Smithco Construction Services LLC