Summary
Overview
Work History
Education
Skills
Languages
Timeline
DeliveryDriver

Mayra Perez chavez

Aurora,IL

Summary

Dynamic professional with a positive attitude and a valid driver's license, skilled in customer service and teamwork. At Rent a Center, I enhanced client satisfaction through strong relationship-building and effective problem resolution, maintaining a high retention rate. Proven ability to adapt and excel in diverse environments, ensuring timely and accurate service delivery.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Uber Eats
08.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

General Laborer

Ionbond Inc
01.2022 - 08.2023
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Notified supervisors of defective equipment or material.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.

Receptionist

JLA CONSTRUCTION INC
07.2020 - 09.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Account Manager

Rent a Center
01.2017 - 08.2017
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.

Education

West Chicago Community High School
West Chicago, IL

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Delivery Driver

Uber Eats
08.2023 - Current

General Laborer

Ionbond Inc
01.2022 - 08.2023

Receptionist

JLA CONSTRUCTION INC
07.2020 - 09.2021

Account Manager

Rent a Center
01.2017 - 08.2017

West Chicago Community High School

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Mayra Perez chavez