Mayra Pineda
Moreno Valley,CA
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
8
8
years of professional experience
Work History
Grill/Cart Attendant
Soboba Springs Golf Course
06.2020 - Current
- Restocked, organized, and deep clean beverage cart for following shift.
- Operated POS system to facilitate cash and credit transactions.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Greeted guests and inquired into beverage choices.
- Engaged in suggestive selling and other sales techniques.
- Operated and maintained grills, fryers and other cooking equipment.
- Cleaned food preparation equipment, work areas, and counters or tables.
- Adhered to strict food safety regulations and hygiene standards.
- Prepared meals according to customer specifications.
- Restocked stations and supplies during slower periods between rushes.
Beverage Server
Soboba Casino
10.2017 - 06.2020
- Serving guests cocktails drinks and soft beverages around the casino floor, and also informing all guest of current promotionsTreating individual guest accordingly.Collected trash, wiped up spills, and removed ash trays to maintain fresh and clean customer areas.
Cashier and Server
Sizzler
03.2016 - 10.2017
- Taking orders from guest as well as seating them in designated seating areaServing guests their plates of food and also accommodating them according to their needs.Worked flexible schedule and extra shifts to meet business needs.Answered questions about store policies and addressed customer concerns.
Sales Associate
Charlotte Russe
05.2015 - 03.2016
- Sales associate meeting sales goal for the companyOrganizing stock and merchandise as well as keeping sales floor maintainedTrained new employees.Helped customers locate products and checked store system for merchandise at other sites.Provided positive first impressions to welcome existing, new, and potential customers.Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Valley View High School
Moreno Valley, CA2014-06-01
Administration of Justice
Riverside City College
Riverside, CA12.2023
Skills
- Cash Management
- Special Requests
- Suggestive Selling
- Multitasking Abilities
- Guest Satisfaction
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Grill/Cart Attendant
Soboba Springs Golf Course
06.2020 - Current
Beverage Server
Soboba Casino
10.2017 - 06.2020
Cashier and Server
Sizzler
03.2016 - 10.2017
Sales Associate
Charlotte Russe
05.2015 - 03.2016
High School Diploma -
Valley View High School
Administration of Justice
Riverside City College