Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Languages
Timeline
Generic

Mayra Ponce

Brandon,FL

Summary

Im a qualified and professional in Marketing with entrepreneurial mindset, great leadership skills and a strong creative and analytical skills. Team player with an eye for detail.

Hardworking and passionate with strong organizational skills and Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Medical Financial Specialist

USF HEALTH TAMPA GENERAL HOSPITAL
01.2023 - Current
  • Ensured compliance with regulatory standards by conducting regular audits and implementing necessary corrective actions.
  • Initiated conversations with clients to uncover financial needs, cross-sell products and services and make referrals to business partners to meet sales goals.
  • Coordinated with legal and compliance departments to ensure all financial activities adhered to industry regulations and ethical standards.

Passenger Ambassador and Monitor

Bags Inc.
01.2022 - 08.2022
  • Checking bags the moment guests arrive at the airport
  • Provide them with a traveling solution that will save them time
  • Give them an adequate guidance on the flight itinerary
  • Greeted customers and clients to create welcoming atmosphere.
  • Assisted team with operational policies and procedures to drive services.
  • Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
  • Served as organization ambassador at various charity events, promoting mission and values.
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.

Account Executive

ENJAMBRE GROUP
04.2020 - 02.2021


  • Optimized website performance, resulting in improved search engine rankings and increased web traffic.
  • Planned and executed events and marketing programs to increase qualified leads.
  • Conducted market research and reported on clients' competition.
  • Achieved client vision and marketing objectives by collaborating with various departments.
  • Consulted with clients on business issues and developed innovative proposals.

Regional Director

GLOBAL NEWS GROUP
03.2016 - 01.2020
  • In charge of monitoring of current clients and prospective clients
  • Development of commercial presentations about the services that the company offers
  • Produced reports per week to analyze job performance against team goals.
  • Analyze market trends to inform strategic decision-making, adapting quickly to changing conditions for sustained success.
  • Improve customer satisfaction ratings by developing initiatives focused on enhancing service quality and responsiveness.

Education

MBA - Health Care Administration

Keiser University
Fort Lauderdale, FL

MARKETING MANAGEMENT -

University Manizales
Manizales Colombia
01.2016

SOCIAL MANAGEMENT -

University Javeriana
Cali Colombia
01.2016

Skills

  • Excel
  • Word
  • Power Point
  • Epic
  • Mailer Lite
  • Mail chimp
  • Trello
  • Social media Marketing
  • Lobby PMS
  • CPR Certified
  • Portfolio management
  • Life insurance

References

  • ALVARO SILVA , Senior Manager, Bags Inc., 954-551-1125
  • PATRICK ELFERS, Intelligence Analyst, Army, 910-494-1179
  • HEATHER KELLERHER Supervisor USF Health 813-841-2511

Hobbies and Interests

  • Biking
  • Hiking
  • Reading
  • Traveling

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Medical Financial Specialist

USF HEALTH TAMPA GENERAL HOSPITAL
01.2023 - Current

Passenger Ambassador and Monitor

Bags Inc.
01.2022 - 08.2022

Account Executive

ENJAMBRE GROUP
04.2020 - 02.2021

Regional Director

GLOBAL NEWS GROUP
03.2016 - 01.2020

MBA - Health Care Administration

Keiser University

MARKETING MANAGEMENT -

University Manizales

SOCIAL MANAGEMENT -

University Javeriana

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Mayra Ponce