Mayra Ramirez
San Jose,CA
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure, and consistently hits sales quota. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
8
8
years of professional experience
Work History
Internet/Fleet Manager
Capitol Toyota
SAN JOSE, CA
01.2020 - Current
- Prepared sales contracts, collected payments, and coordinated vehicle delivery.
- Performed data entry tasks into dealer management software programs, such as Reynolds and Reynolds and DMS systems.
- Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
- Consistently exceeded quotas by pursuing and closing sales.
- Managed sales negotiations and financing options.
- Maintained strong product knowledge of vehicles available at the dealership.
- Maintained accurate records of all sales transactions and paperwork.
- Maintained vehicle selection, pricing and specials on website and social media.
Sales Associate
Victoria Secret
San Jose, CA
12.2018 - 01.2020
- Assisted customers with product selection, sizing and styling.
- Developed promotional strategies to increase sales volume.
- Handled customer complaints in a professional manner.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Developed and implemented sales strategies to increase credit card applications.
- Processed orders accurately and efficiently using a POS system.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Server
Outback Steakhouse
San Jose
04.2017 - 01.2019
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Trained new employees to perform duties.
- Informed customers of daily specials and signature menu items.
- Set up tables in between patrons to reduce wait times.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
HHA Certification - Medical Science
Silicon Valley Career Tech Education
06-2018
Some College (No Degree) - Nursing
De Anza College
Cupertino, CASkills
- Sales negotiation
- Deal closing
- Team collaboration
- Effective communication
- Data management
- Attention to detail
- Product knowledge
- Fluent in Spanish
Timeline
Internet/Fleet Manager
Capitol Toyota
01.2020 - Current
Sales Associate
Victoria Secret
12.2018 - 01.2020
Server
Outback Steakhouse
04.2017 - 01.2019
HHA Certification - Medical Science
Silicon Valley Career Tech Education
Some College (No Degree) - Nursing
De Anza College
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