Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MAYRA SALAZAR

ZAPATA,TEXAS

Summary

Dynamic sales agent with a proven track record at Pronto Insurance Company, excelling in customer service and complaint resolution. Leveraged active listening and product knowledge to enhance customer relationships, resulting in increased sales and client satisfaction. Committed to delivering results through effective communication and strategic sales techniques.

Overview

4
4
years of professional experience

Work History

SALES AGENT

Pronto Insurance Company
ZAPATA, TEXAS
05.2023 - Current
  • Developed relationships with customers by providing excellent customer service.
  • Ensured compliance with company policies and procedures at all times.
  • Resolved customer complaints promptly and effectively.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Listened to customer needs to identify and recommend best products and services.
  • Operated register, handled cash and processed credit card transactions.
  • Replenished and arranged items to maintain appearance.

Home Care Provider

Champion Care
ZAPATA, TEXAS
01.2021 - 05.2023
  • Provided companionship through conversation and recreational activities.
  • Provided transportation to medical appointments and errands.
  • Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
  • Administered medications in accordance with physician instructions.
  • Promoted a safe environment by providing supervision and monitoring of patients' physical condition and behavior.
  • Monitored vital signs such as blood pressure and temperature.
  • Supervised medication administration, personal hygiene, and other activities of daily living.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Education

High School Diploma -

ZAPATA HIGH SCHOOL
ZAPATA
06-2016

Skills

  • Customer service
  • Sales strategies
  • Product knowledge
  • Cash handling
  • Complaint resolution
  • Customer relationship management
  • Sales training
  • Closing sales
  • Active listening
  • Effective communication
  • Problem solving

Languages

English
Professional
Spanish
Professional

Timeline

SALES AGENT

Pronto Insurance Company
05.2023 - Current

Home Care Provider

Champion Care
01.2021 - 05.2023

High School Diploma -

ZAPATA HIGH SCHOOL