Mayra Sampson
Bristol,CT
Summary
Results-driven Payroll Supervisor with extensive experience in payroll processing and benefits administration. Proficient in Excel, leading teams to enhance operational efficiency while ensuring compliance with regulations. Committed to fostering positive employee relations and maintaining confidentiality.
Overview
44
44
years of professional experience
Work History
Payroll Clerk
Town of Plainville
Plainville, CT
10.2023 - Current
- Processed payroll for over 300 employees, ensuring accuracy and timeliness.
- Maintained up-to-date employee records in payroll system and databases.
- Assisted with audits by providing necessary documentation and reports.
- Resolved discrepancies in payroll calculations through detailed investigations.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
Payroll Supervisor
Bristol Hospital Multi-Specialty Group
Bristol, CT
09.2016 - 09.2023
- Supervised payroll processing for over 500 employees, ensuring compliance with federal and state regulations.
- Led implementation of new payroll software, enhancing accuracy and efficiency of payroll operations.
- Trained and mentored payroll team on best practices and updated policies to improve workflow.
- Developed and maintained payroll reporting systems to track employee hours, deductions, and benefits accurately.
- Served as point of contact for employee inquiries regarding paychecks, deductions, and tax-related questions.
- Assisted employees with resolving any payroll-related issues or concerns in a timely manner, maintaining positive relationships within the organization.
- Assisted with system upgrades and implementation projects by providing valuable input from the perspective of a seasoned payroll professional.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Payroll & Benefits Manager
City of Bristol
Bristol, CT
06.1982 - 07.2016
- Streamlined payroll processing, ensuring timely and accurate employee compensation.
- Managed employee benefits administration, enhancing overall employee satisfaction and retention.
- Developed and implemented payroll policies, improving compliance with regulations and internal controls.
- Led cross-functional initiatives to optimize payroll systems and enhance operational efficiency.
- Provided training and mentorship to payroll staff, fostering professional development and team cohesion.
- Collaborated with HR to align benefits offerings with organizational goals and employee needs.
- Worked closely with human resources to resolve any employee disputes related to payroll or benefits administration in a timely manner.
- Improved employee satisfaction with benefits packages by conducting regular reviews and negotiating competitive rates.
- Addressed complex payroll issues swiftly, maintaining confidentiality while keeping all parties informed as necessary throughout the resolution process.
- Developed a comprehensive benefits guide for new employees, ensuring they were well-informed about their options and enrollment procedures.
- Directed and controlled 401K, medical, dental, and vision benefit packages.
Education
High School Diploma -
Bristol Central High Schoole
Bristol, CT06-1981
Skills
- Data entry
- Payroll processing
- Accounts payable
- Microsoft Excel proficiency
- Payroll discrepancies
- Excel proficiency
- Benefits administration
- Payroll policies
- Payroll inquiries
Languages
Spanish
Native or Bilingual
Timeline
Payroll Clerk
Town of Plainville
10.2023 - Current
Payroll Supervisor
Bristol Hospital Multi-Specialty Group
09.2016 - 09.2023
Payroll & Benefits Manager
City of Bristol
06.1982 - 07.2016
High School Diploma -
Bristol Central High Schoole