Mayra Shively
Brea,CA
Summary
Adept at managing high-pressure situations, I excelled in delivering top-notch customer service and maintaining cleanliness at Disneyland Parks and Resorts. My ability to effectively multitask and foster team collaboration, alongside proficient cash handling, showcases my hard and soft skills, driving efficient service and positive guest experiences. Attentive Waitress with superior knowledge of fine dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Waitress
Disneyland Parks And Resorts
02.2000 - 09.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Used cash registers and credit card machines to cash out customers.
Education
Bachelor of Arts - Communications
California State University, Fullerton
Fullerton05.2010
Skills
Customer Service
Strong multitasking
Greeting guests
Team Collaboration
Cleanliness
Order Taking
Cash Handling
Ordering Procedures
Wine service
Reliable and Responsible
Adaptable and Flexible
Multitasking Abilities
Food and Beverage Service
Experience in Handling Food Allergies
Certification
- Certified Sommelier, Court of Master Sommeliers, 2006
Timeline
Waitress
Disneyland Parks And Resorts
02.2000 - 09.2024
Bachelor of Arts - Communications
California State University, Fullerton
Similar Profiles
Mario Gonzalez Jr.Mario Gonzalez Jr.
Security Guard at Disneyland Parks And ResortsSecurity Guard at Disneyland Parks And Resorts
Hanh NguyenHanh Nguyen
Food Service Worker at Disneyland Parks And ResortsFood Service Worker at Disneyland Parks And Resorts
Gladys CarrilloGladys Carrillo
Costumer Service at Disneyland Parks And ResortsCostumer Service at Disneyland Parks And Resorts
Gilbert DuranGilbert Duran
Senior Loan Officer at O1ne MortgageSenior Loan Officer at O1ne Mortgage
Cody KimCody Kim
Volunteer at Good Stewards ClubVolunteer at Good Stewards Club