Mayra Toval

● Curate exceptional, personalized beauty experiences that embody the elegance, sophistication, and heritage of CHANEL.

● Deliver elevated consultations in luxury skincare, makeup artistry, and fine fragrance, tailored to each client’s lifestyle and beauty aspirations.

● Cultivate meaningful relationships with a discerning clientele through personalized clienteling, thoughtful follow-ups, and exceptional attention to detail.

● Demonstrate extensive product knowledge, communicating the artistry, craftsmanship, and innovation behind CHANEL’s iconic collections.

● Drive business growth through strategic selling, cross-selling, and personalized product recommendations while consistently pursuing sales objectives.

● Introduce clients to exclusive collections, seasonal launches, and signature beauty rituals, creating an elevated discovery experience.

● Execute refined makeup applications and personalized beauty services that reflect CHANEL’s timeless aesthetic.

● Develop and nurture a loyal client portfolio, prioritizing long-term relationships and repeat business.

● Represent the CHANEL brand with impeccable professionalism, elegance, and a commitment to the highest standards of luxury service.

● Maintain an immaculate counter environment, ensuring visual presentation reflects the brand’s distinctive identity.

● Participate in luxury beauty events, exclusive client experiences, and brand activations to strengthen client engagement and brand loyalty.

● Remain knowledgeable about evolving luxury beauty trends, innovations, and the latest developments within the prestige beauty industry.

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• Oversee daily counter operations, ensuring exceptional luxury customer service and brand representation.
• Work with specific Charlotte tilbury brand
• Lead, motivate, and coach beauty advisors to achieve individual and team sales goals.
• Drive sales performance by monitoring daily targets, KPIs, and business results.
• Build and maintain strong client relationships through personalized consultations and clienteling.
• Provide expert makeup, skincare, and beauty consultations tailored to individual client needs.
• Execute in-store events, masterclasses, product launches, and promotional activities to increase sales and customer engagement.
• Develop strategies to attract new clients, retain existing clientele, and increase repeat business.
• Maintain brand standards, visual merchandising, and product presentation.
• Manage inventory, replenishment, and stock organization to ensure product availability.
• Stay informed on beauty trends, new product launches, and industry developments.
• Partner with store management and brand representatives to achieve business objectives.
• Create memorable luxury shopping experiences while building brand loyalty.Had beauty adviser under my watch help her reach out her goals and schedule.

-Provided personalized beauty consultations and product recommendations based on individual client needs.

-Assisted customers with selecting makeup, skincare, fragrance, and beauty products.

-Demonstrated makeup application techniques and product knowledge.

-Delivered exceptional customer service while creating an engaging shopping experience.

-Built strong client relationships to encourage customer loyalty and repeat business.

-Achieved individual and store sales goals through effective selling techniques.

-Maintained visual merchandising standards and organized beauty displays.

-Stayed up to date on beauty trends, new product launches, and brand innovations.

Luxury Customer Service

Beauty & Skincare Knowledge

Makeup Artistry

Sales & Client Development

Fragrance Knowledge

Product Demonstrations

Client Relationship Management

Visual Merchandising

Retail Sales Performance

Employee of the month for Sephora month of December.

• Assisted customers with product selection, delivering friendly service and support throughout shopping experience.
• Processed sales transactions accurately using register and POS systems.
• Maintained cleanliness of fitting rooms by managing merchandise.
• Restocked products and structured showcases to maintain visual appeal benchmarks.