Mayra Vazquez
Orlando,FL
Summary
Dynamic Administrative Assistant with a proven track record at Cleveland Clinic Florida, excelling in customer service and office administration. Expert in optimizing scheduling and procurement processes, enhancing operational efficiency. Adept at maintaining confidentiality and fostering positive workplace relationships, contributing to a collaborative and productive environment.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Orlando Regional Medical Center
Orlando, FL
02.2025 - Current
- Managed office supplies inventory, streamlining procurement processes to reduce costs and improve efficiency.
- Scheduled meetings and appointments, optimizing calendars for leadership and staff availability.
- Organized meeting logistics, including venue selection, catering, and equipment setup, to ensure smooth operations.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Administrative Assistant
Cleveland Clinic Florida
Weston, FL
02.2022 - 01.2025
- Managed scheduling and calendar coordination for multiple executives, optimizing time management.
- Monitored inventory levels of office supplies, placing orders as needed to maintain operational continuity.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Front Desk Receptionist/Surgical Scheduler
Cleveland Clinic Florida
Weston, FL
04.2020 - 02.2022
- Scheduling of surgeries for the department of Plastic Surgery and Otolaryngology Department
- Coordination of pre-op appointments of patients to obtain medical clearance
- Obtaining prior authorizations for office procedures
- Answering phones, scheduling consultations, follow-uo appointments
- Assisting departments when staff shortage
Transplant Program Assistant
Cleveland Clinic Florida
Weston, FL
12.2014 - 04.2020
- Submit kidney transplant referrals in EPIC
- Obtain medical records to facilitate coordination of transplant evaluation
- Translating for patients and doctors
- Follow up with patients on their monthly labs to remain current on UNOS waitlist
- Schedule transplant evaluations for patient
Education
GED -
Northern Essex Community College
Haverhill, MASkills
- Customer service
- Data entry
- Computer skills
- Office administration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant
Orlando Regional Medical Center
02.2025 - Current
Administrative Assistant
Cleveland Clinic Florida
02.2022 - 01.2025
Front Desk Receptionist/Surgical Scheduler
Cleveland Clinic Florida
04.2020 - 02.2022
Transplant Program Assistant
Cleveland Clinic Florida
12.2014 - 04.2020
GED -
Northern Essex Community College