Mayra Zamudio
Joliet,IL
Summary
Authorized to work in the US for any employer Conscientious Healthcare professional offering over 9+ years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent Bilingual skills to provide patients with outstanding care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dialysis Technician
Fox Valley Dialysis
Aurora, IL
02.2019 - 11.2021
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Inventoried, ordered, and restocked equipment and supplies needed for hemodialysis treatment.
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
- Safely transported, transferred, and positioned patients on chairs for treatment.
- Provided oral interpretations for Doctors during Treatment procedures, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Provided in-patient care for 4 dialysis patients simultaneously focusing on providing clean, safe and comfortable treatment environment
Medical Assistant/Receptionist
NAGPAL MEDICAL SERVICE
Joliet, Illinois
05.2017 - 01.2019
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Completed patient referrals to other medical specialists.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Provided language translation and customer service skills to patients in Spanish.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Managed over 40 calls per day, to increase patient satisfaction.
Medical Assistant
Alvi Medical Services
Joliet, Illinois
11.2015 - 07.2017
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed clerical duties, such as word processing, data entry, answering over 40 phone calls per day, and filing.
- Attended training programs to improve professional knowledge and interpretation skills.
- Facilitated communication between Healthcare personnel and individuals involved in patient Treatments such as doctors, Nephrologist, and Social Workers.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Receptionist/ Medical Assistant
Amerimex Realty
Joliet, IL
05.2011 - 09.2015
- Checked patient insurance, demographic and health history to keep information current.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Referred and screened patients to make best use of resources, triage staff and serve community members.
- Transcribed phone messages and relayed to appropriate personnel.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed over 50 phone calls per day and pleasantly greeted patients.
- Completed and filed financial documentation for accounting purposes.
- Supported office staff and operational requirements with administrative tasks.
Education
Diploma - Dialysis Technology
MIDWESTERN CAREER COLLEGE
Naperville, IL11.2019
High School Diploma -
Joliet Central High School
Joliet, IL06.2008
Skills
- Updating Medical Records
- Multitasking and Prioritization
- Decision Making
- Appointment Scheduling
- Spanish language fluency
- Scheduling
- Administrative tasks
- Problem-solving
- Billing and coding
- Critical Thinking
- Completing Insurance Forms
- Payment Processing
Certification
- Microsoft Office Certified
- First Aid/CPR Certified
- NCPT - Phlebotomy Technician
Additional Information
Phemblotomy Technician- NCPT Certified
Languages
Spanish
Full Professional
Timeline
Dialysis Technician
Fox Valley Dialysis
02.2019 - 11.2021
Medical Assistant/Receptionist
NAGPAL MEDICAL SERVICE
05.2017 - 01.2019
Medical Assistant
Alvi Medical Services
11.2015 - 07.2017
Receptionist/ Medical Assistant
Amerimex Realty
05.2011 - 09.2015
Diploma - Dialysis Technology
MIDWESTERN CAREER COLLEGE
High School Diploma -
Joliet Central High School