Mayra E Alvarez
Carson,CA
Overview
16
16
years of professional experience
1
1
Certification
Work History
Rental Car Agent
Priceless Car Rental
Los Angeles, CA
09.2018 - Current
- Greet customers, handle check-ins and check-outs, and manage phone and in-person inquiries with professionalism and attention to detail.
- Accurately complete rental agreements and process payment transactions, demonstrating strong clerical and documentation skills.
- Schedule reservations by phone and coordinate vehicle readiness, reflecting strong organizational and multitasking abilities.
- Resolve customer concerns calmly and professionally, ensuring high levels of service and satisfaction.
- Maintain vehicle cleanliness and workplace order.
Shift Leader
Carl's Jr.
Carson, CA
07.2013 - 11.2018
- Oversaw shift operations and ensured efficient workflows.
- Trained and supervised staff while maintaining labor cost controls.
- Resolved guest issues directly, supporting a positive and welcoming customer experience.
Merchandise Associate
Fashion Avenue
Carson, CA
11.2009 - 02.2011
- Processed daily transactions and maintained accurate inventory records.
- Assisted in pricing, tagging, and restocking merchandise.
- Supported store cleanliness and display organization.
Education
High School Diploma -
Carson High School
Carson, CA06.2009
Skills
- Bilingual - English & Spanish
- Strong organizational and time management skills
- Excellent written and verbal communication
- Microsoft Office
- POS Systems
- Windows - based platforms
- Conflict resolution
- Customer service
- Cash handling
- Recordkeeping
- Detail-oriented
- Adaptable in fast-paced settings
- Strong attention to detail
- Problem-solving
Certification
Medical Front Office Certificate, Southern California Regional Occupational Center, 09/01/15, 01/01/16
Volunteer Experience
Volunteer, Community Flu Clinic, Torrance, CA, 11/01/15
Timeline
Rental Car Agent
Priceless Car Rental
09.2018 - Current
Shift Leader
Carl's Jr.
07.2013 - 11.2018
Merchandise Associate
Fashion Avenue
11.2009 - 02.2011
High School Diploma -
Carson High School