Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Mayra E Alvarez

Carson,CA

Overview

16
16
years of professional experience
1
1
Certification

Work History

Rental Car Agent

Priceless Car Rental
Los Angeles, CA
09.2018 - Current
  • Greet customers, handle check-ins and check-outs, and manage phone and in-person inquiries with professionalism and attention to detail.
  • Accurately complete rental agreements and process payment transactions, demonstrating strong clerical and documentation skills.
  • Schedule reservations by phone and coordinate vehicle readiness, reflecting strong organizational and multitasking abilities.
  • Resolve customer concerns calmly and professionally, ensuring high levels of service and satisfaction.
  • Maintain vehicle cleanliness and workplace order.

Shift Leader

Carl's Jr.
Carson, CA
07.2013 - 11.2018
  • Oversaw shift operations and ensured efficient workflows.
  • Trained and supervised staff while maintaining labor cost controls.
  • Resolved guest issues directly, supporting a positive and welcoming customer experience.

Merchandise Associate

Fashion Avenue
Carson, CA
11.2009 - 02.2011
  • Processed daily transactions and maintained accurate inventory records.
  • Assisted in pricing, tagging, and restocking merchandise.
  • Supported store cleanliness and display organization.

Education

High School Diploma -

Carson High School
Carson, CA
06.2009

Skills

  • Bilingual - English & Spanish
  • Strong organizational and time management skills
  • Excellent written and verbal communication
  • Microsoft Office
  • POS Systems
  • Windows - based platforms
  • Conflict resolution
  • Customer service
  • Cash handling
  • Recordkeeping
  • Detail-oriented
  • Adaptable in fast-paced settings
  • Strong attention to detail
  • Problem-solving

Certification

Medical Front Office Certificate, Southern California Regional Occupational Center, 09/01/15, 01/01/16

Volunteer Experience

Volunteer, Community Flu Clinic, Torrance, CA, 11/01/15

Timeline

Rental Car Agent

Priceless Car Rental
09.2018 - Current

Shift Leader

Carl's Jr.
07.2013 - 11.2018

Merchandise Associate

Fashion Avenue
11.2009 - 02.2011

High School Diploma -

Carson High School

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Mayra E Alvarez