Summary
Overview
Work History
Skills
References
Timeline
Generic

Tovia Gluckman

Monroe,NY

Summary

Proactive and meticulous manager/operator with 6 years of experience in the tech industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

An analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Maintenance Manager for 7 Locations

HamaspikCare
01.2023 - Current
  • Documented inventory of spare parts to enable tracking history and maintain accurate records.
  • Conducted root cause analysis of recurring issues, devising long-term solutions that minimized future disruptions.
  • Evaluated and recommended new technologies for potential integration into facility's maintenance operations, ensuring continued growth and adaptability in face of industry advancements.
  • Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
  • Performed routine maintenance on computer systems, ensuring optimal performance and extending life of equipment.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

Special Needs Child Caregiver (Weekends)

Hamaspik
03.2022 - Current

Special Needs Caregiver

Independant
04.2021 - 01.2023
  • Safeguarded the well-being of approximately 5 children at a time by diligently observing safety protocols and promptly addressing potential hazards in the +environment.
  • Maintained accurate records of each child''s progress and shared updates with parents regularly, ensuring transparency and collaboration in the caregiving process.
  • Implemented behavior modification techniques tailored to individual children's needs, resulting in reduced disruptive behaviors.
  • Improved communication abilities of non-verbal children by introducing alternative communication methods, such as visual aids and sign language.
  • Organized structured routines for daily activities, creating a sense of predictability and stability for the children.
  • Encouraged children's emotional and social development.
  • Provided consistent emotional support to children during challenging situations, helping them develop coping strategies and resilience.

Siren and Light Installation

Owner Operator
10.2018 - 03.2021
  • Owned and operated emergency vehicle lights and sirens installation company from front end to back end.
  • Completed projects within budget constraints through careful planning and resource management.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated contracts with suppliers for better pricing andterms, reducing overall costs for the business.
  • Developed strong relationships with clients, leading to repeat business for the company.

Skills

  • Operations Management
  • Relationship Building
  • Critical Thinking
  • Problem-Solving
  • Strong Work Ethic
  • Supply Management
  • Communication/Negotiations
  • Performance monitoring

References

Maintenance Manager (Current Position)

Supervisor- Joel Mandel: 347-546-6809

Special Needs Caregiver (Current Position)

Program Manager- Devoiry Gluckman: 845-662-9649

Special Needs Caregiver

Children's Parent- Devoiry Zinger: 845-395-8983

Siren/Light Installation

Employee-Moshe Naiman: 845-637-6099


Timeline

Maintenance Manager for 7 Locations

HamaspikCare
01.2023 - Current

Special Needs Child Caregiver (Weekends)

Hamaspik
03.2022 - Current

Special Needs Caregiver

Independant
04.2021 - 01.2023

Siren and Light Installation

Owner Operator
10.2018 - 03.2021

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Tovia Gluckman