Mayte Corchado
Northglenn,CO
Summary
Dynamic Interconnection Manager at Sunrun Inc. with a proven track record in enhancing customer satisfaction and building high-performing teams. Skilled in complex problem-solving and team leadership, I successfully implemented strategic plans that improved operational efficiency and employee engagement, while fostering a culture of continuous learning and collaboration.
Knowledgeable Supervisor with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
9
9
years of professional experience
Work History
Interconnection Manager
Sunrun Inc.
02.2016 - 07.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Bachelor of Science - Criminal Justice
Metropolitan State University of Denver
Denver, COHigh School Diploma -
Thornton High School
Thornton05-2009
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Documentation and reporting
- Cross-functional teamwork
- Employee onboarding
- Recruiting and interviewing
- Shift scheduling
Languages
Spanish
Native or Bilingual
Timeline
Interconnection Manager
Sunrun Inc.
02.2016 - 07.2025
Bachelor of Science - Criminal Justice
Metropolitan State University of Denver
High School Diploma -
Thornton High School
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