Skills
Summary
Accomplishments
Work History
Education
Languages
Generic

MAYUR ARORA

Oklahoma City,OK

Skills

  • Client relationship management
  • Team leadership and development
  • Sales management
  • Account management
  • Business development
  • Strategic account growth
  • Time management
  • Team leadership
  • Analytical thinking
  • Operations management

Summary

Results-driven client success and operations leader with a foundation in accounts, operations and over five years of experience driving revenue, team performance, and client satisfaction across high-volume service and SaaS environments. Former Business Manager at Enterprise with a track record of growing market performance, developing teams, and optimizing day-to-day operations. Most recently served as a Client Success Manager at Paycom, partnering with clients to streamline payroll/HR processes, increase software adoption, and improve operational efficiency. Known for adaptability, analytical problem-solving, and building strong relationships with both customers and internal stakeholders. Seeking growth-focused roles where leadership, operational execution, and client-centric strategy drive business results.

Accomplishments

Managed a portfolio of 50+ clients, driving $6 million in revenue through strategic account management and fostering long-term partnerships

Led and managed operations for 3 distinct brands with 60+ employees, contributing to the organization being ranked among the best operations nationwide.

Work History

Senior Client Success Manager

Paycom
OKC, Oklahoma
12.2024 - 10.2025
  • Managed a portfolio of enterprise clients across healthcare and professional services, maintaining a 98% retention rate through proactive account reviews and outcome-driven engagement.
  • Built a $450K ARR pipeline in 9 months through consultative selling and strategic cross-department collaboration.
  • Partnered with senior stakeholders to align technology adoption with organizational health and efficiency goals.
  • Demonstrated adaptability and compliance in a regulated, data-sensitive environment.

Business Manager

Enterprise Mobility
TULSA, Oklahoma
02.2021 - 12.2024
  • Directed 5 managers and 50+ frontline staff, developing a customer engagement process that boosted referral conversion and repeat business by 28%.
  • Negotiated and managed $2.1M+ in recurring B2B contracts, establishing long-term partnerships with healthcare, corporate, and government clients.
  • Delivered performance improvement programs that elevated operational compliance and client/customer satisfaction metrics.

Account Manager

Enterprise Mobility
Oklahoma City, OK
05.2019 - 02.2021
  • Developed and launched a premium automotive service line, reaching profitability within two months.
  • Cultivated relationships with high-value clientele and regional business leaders through trust-based consultative selling.
  • Designed scalable systems for sustained market penetration and territory growth.

Education

Bachelors - Microbiology

Oklahoma State University
Ok
05.2018

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual