Senior Client Success Manager
- Managed a portfolio of enterprise clients across healthcare and professional services, maintaining a 98% retention rate through proactive account reviews and outcome-driven engagement.
- Built a $450K ARR pipeline in 9 months through consultative selling and strategic cross-department collaboration.
- Partnered with senior stakeholders to align technology adoption with organizational health and efficiency goals.
- Demonstrated adaptability and compliance in a regulated, data-sensitive environment.
