Mazaratti Andrade
Boston,MA
Summary
. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals. Confident in securing and maintaining a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Bartender
T.G.I. FRIDAY'S - Bar & Restaurant
03.2013 - 12.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Server
YardHouse Darden Restaurants
06.2018 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Associate Degree In Business - Business Administration And Management
Bunker Hill Community College
Charlestown, MASkills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Engaging personality
- Customer service expertise
- Hospitality service expertise
- Service-oriented mindset
- Team training and development
Timeline
Server
YardHouse Darden Restaurants
06.2018 - 03.2020
Bartender
T.G.I. FRIDAY'S - Bar & Restaurant
03.2013 - 12.2023
Associate Degree In Business - Business Administration And Management
Bunker Hill Community College