MAZDA PENA
Sweet Home,OR
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 8 years of relevant work experience to your team.
Overview
8
8
years of professional experience
1
1
Certification
1
1
Language
Work History
Certified Medical Assistant
Samaritan Health Services- Lebanon/Sweet Home, OR
11.2022 - Current
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Medical Assistant
BestMed Urgent Care- Lebanon, OR
01.2021 - 10.2022
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Office Manager
Priority Urgent Care - Bakersfield, CA
08.2016 - 07.2020
- Delivered performance reviews, recommending additional training or advancements.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Updated reports, managed accounts, and generated reports for company database.
Education
Associate of Science - Medical Assisting
Santa Barbara Business College-Bakersfield
Bakersfield, CA01.2016
Skills
- Staff Training
- Human Resources
- Medical Office Management
- Specimens collection and processing
- Team Supervision
- Hiring and Training
- Schedule oversight
- Scheduling and Coordinating
Accomplishments
- Recognized for outstanding dedication to patient care.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 60 staff members or more
Additional Information
Bilingual-English/Spanish, Able to multi-task very well, Productive, honest, and reliable, Hard working does more than expected, Willing to take on projects and enjoy keeping busy, Maintains professional demeanor under pressure and works well in complex situations, Committed to excellent professionalism and Able to provide excellent customer service, Positive influence in the work environment, Strong motivation for advancing in career, Demonstrates excellent organization skills, Possess word processing skills, EPIC, eClinicalWorks, Kareo, Charting, Blood Draws, EKG/ECG, CPR, Vitals, Urinalysis collection, Glucose screening, Medical Terminology, Injections, Venipunctures
Certification
- Medical Assistant, 03/2014, 01/2016
- Certified Clinical Medical Assistant, 09/2020
Personal Information
Relocation: Bakersfield, CA
Languages
Spanish
Professional Working
Timeline
Certified Medical Assistant
Samaritan Health Services- Lebanon/Sweet Home, OR
11.2022 - Current
Medical Assistant
BestMed Urgent Care- Lebanon, OR
01.2021 - 10.2022
Office Manager
Priority Urgent Care - Bakersfield, CA
08.2016 - 07.2020
Associate of Science - Medical Assisting
Santa Barbara Business College-Bakersfield
- Medical Assistant, 03/2014, 01/2016
- Certified Clinical Medical Assistant, 09/2020
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
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