Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mazeed Soyege

Normal,IL

Summary

Student at Illinois State University with a proven track record in efficient task management and flexible problem-solving. Skilled in computer systems and networks, I excel in enhancing customer experiences and fostering team collaboration, ensuring high-quality service delivery in fast-paced environments. Committed to the Walgreens vision of being the most trusted and convenient destination in the community by optimizing operational efficiency and service excellence.

Overview

4
4
years of professional experience

Work History

Service Area Manager

Illinois State University
Normal, IL
09.2024 - 01.2026
  • Responsible for greeting and serving as the main point of contact for residents, guests, faculty, and staff
  • Responsible for maintaining key and mail package inventory
  • Serve as a resource for residence hall students
  • Responsible for guest check in
  • Maintain accurate package log
  • Responsible for forwarding all mail to proper locations

Care Manager

Sunrise Senior Living
Park Ridge, IL
05.2025 - 09.2025
  • Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents.
  • Review designated assignments.
  • Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift.
  • Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities.

Receptionist

Triple M Health Service, Inc.
Chicago, IL
02.2023 - 08.2025
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
  • Assisted in coordinating patient communications, enhancing overall customer service experience.
  • Maintained accurate patient records using electronic health record systems, ensuring data integrity.

Crew

Chipotle Grill
Glenview, IL
12.2022 - 09.2023
  • Maintained cleanliness and organization of workstations to enhance productivity.
  • Assisted in training new crew members on operational procedures and best practices.
  • Handled inventory management, restocking supplies to prevent shortages.
  • Resolved customer inquiries and complaints promptly, fostering positive experiences.

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Auto Detailer

Waterway Carwash
Skokie, IL
06.2022 - 11.2022
  • Managed workflow in outdoor car wash finishing area, maintaining efficiency and service standards.
  • Executed comprehensive cleaning and detailing of customer vehicles, ensuring high-quality results inside and out.
  • Perform visual inspections of the condition of each vehicle before, during, and after cleaning

Education

Bachelor of Science - Information And Computer Systems

Illinois State University
Normal, Illinois, IL
05-2027

High School Diploma -

Loyola Academy
Wilmette, IL
05-2023

Skills

  • Managing tasks efficiently
  • Flexible problem-solving
  • Working quickly under pressure
  • Math
  • Team collaboration
  • Technical: Microsoft Office 365, Outlook, One Drive, Zoom, Excel,

Languages

Spanish
Arabic
English
Yoruba

Timeline

Care Manager

Sunrise Senior Living
05.2025 - 09.2025

Service Area Manager

Illinois State University
09.2024 - 01.2026

Receptionist

Triple M Health Service, Inc.
02.2023 - 08.2025

Crew

Chipotle Grill
12.2022 - 09.2023

Auto Detailer

Waterway Carwash
06.2022 - 11.2022

Bachelor of Science - Information And Computer Systems

Illinois State University

High School Diploma -

Loyola Academy