Maziah Zenon

• Assisted lead teacher in facilitating daily classroom activities to enhance children's learning experiences.
• Oversaw children's safety and engagement during playtime, meals, and rest periods, promoting a nurturing environment.
• Prepared learning materials for age-appropriate lessons and crafts.
• Maintained accurate records of attendance, incident reports, and assessments according to state regulations.
• Collaborated with colleagues to cultivate an inclusive atmosphere, ensuring each child felt welcome, safe, respected, and valued.

• Processed transactions at register using Walmart POS system, ensuring accurate and efficient customer service.
• Processed transactions at the register using the Walmart POS system.
• Assisted Walmart customers with returns, exchanges, and service desk inquiries, enhancing customer satisfaction and loyalty.

Handled inbound calls, chats, and emails in customer service center, resolving inquiries and supporting order management for customers and suppliers.

• New Day PCS | Remote – Louisiana• Manage inbound and outbound phone, chat and email requests to verify patient eligibility and benefits for a variety of plans.• Perform detailed benefits investigations for commercial and government payers, confirming coverage, copays,deductibles and prior-authorization requirements before services are rendered.• Communicate benefit findings clearly to providers and patients so they understand out-of-pocket costs, coverage limits and next steps.• Document all contacts, outcomes and follow-ups in internal systems to support clean claims and timely reimbursement.
• Verified insurance eligibility and behavioral health benefits for New Day Behavioral patients.
• Reviewed payer requirements for authorizations, referrals, and covered services.
• Collected demographic and policy details from patients and insurance representatives.