Mazid Osinuga
Des Plaines,IL
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
1
1
year of professional experience
Work History
Sales Associate
LA Fitness
04.2023 - 09.2023
- Greeted customers and provided exceptional customer service
- Assisted customers with product selection, sizing and styling
- Processed transactions using a point-of-sale system
- Built relationships with customers to encourage repeat business
- Handled customer complaints in a professional manner
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change
- Helped customers find specific products, answered questions and offered product advice
- Working with multiple customers at a time, like for example, I once attended to an average of 10 people a day.
Waiter's Assistant
Good to Go Restaurant and Catering
06.2022 - 02.2023
- Built relationships with customers to encourage repeat business
- Demonstrated product features and benefits for customers' needs
- Greeted customers and checked for seating availability
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary
- Communicated with kitchen staff to stay updated on item availability and customer wait times
Education
Associate of Arts - Information Technology
Oakton College
07.2024
Bachelor of Arts - Cybersecurity
Northeastern Illinois University
Chicago, IL06.2026
High School Diploma -
Mather High School
06.2022
Skills
- Upselling
- Inventory Control
- Business Development
- Contract Preparation
- Payment Processing
- Customer Needs Assessment
- Listening Skills
- Time Management
- Excellent communication skills
- Problem-Solving
- Teamwork and Collaboration
- Problem-solving skills
Timeline
Sales Associate
LA Fitness
04.2023 - 09.2023
Waiter's Assistant
Good to Go Restaurant and Catering
06.2022 - 02.2023
Associate of Arts - Information Technology
Oakton College
Bachelor of Arts - Cybersecurity
Northeastern Illinois University
High School Diploma -
Mather High School
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