MAZIE PARKER
MT.PLEASANT,IOWA
Summary
Dedicated financial services professional with over 3 years of experience as a Teller. Skilled in processing transactions, managing confidential information, and delivering exceptional customer service in fast-paced environments. Eager to leverage organizational and communication skills in a Billing & Insurance Specialist role within healthcare.
Overview
5
5
years of professional experience
Work History
Teller
Community 1st Credit Union
06.2023 - Current
- Delivered professional and friendly service to members, ensuring accurate and efficient handling of financial transactions.
- Provide professional and friendly service to members while handling a variety of financial transactions accurately and efficiently.
- Balance cash drawers accurately and maintain accountability for cash and transaction records.
- Handle sensitive and confidential member information while maintaining privacy and security.
- Perform data entry and verify information for accuracy when processing member transactions and account requests.
- Identify and resolve account and transaction issues while providing clear and helpful communication.
- Resolved account and transaction issues, offering clear and helpful communication to enhance member satisfaction.
- Follow organizational policies, procedures, and regulatory requirements to ensure accurate and compliant transactions.
- Managed multiple responsibilities in a busy branch environment with strong attention to detail, ensuring compliance and accuracy.
Barista
Dunkin'
11.2022 - 06.2023
- Delivered exceptional customer service by accurately processing orders and payments, ensuring customer satisfaction.
- Executed tasks with efficiency in a busy setting. in a fast-paced environment while maintaining accuracy and professionalism.
- Engaged with customers and coworkers to ensure clear information exchange. with customers and coworkers.
- Followed company procedures for food service, cash handling, and daily operations.
Barista
Scooter's Coffee
11.2021 - 11.2022
- Delivered friendly, efficient customer service, enhancing customer satisfaction in a fast-paced environment.
- Processed customer orders and payments with accuracy, ensuring smooth transactions.
- Maintained a clean, organized, and professional work environment.
- Collaborated with team members to manage multiple tasks effectively, contributing to overall service efficiency.
Education
High School Diploma -
New London Community High School
New London, Iowa05.2022
Skills
- Cash management
- Data Entry
- Attention to Detail
- Confidential Information
- Customer Service
- Telephone Communication
- Transaction Processing
- Account Verification
- Problem Solving
- Administrative Support
- Office software proficiency
- Time Management
- Teamwork
- Professional Communication
Timeline
Teller
Community 1st Credit Union
06.2023 - Current
Barista
Dunkin'
11.2022 - 06.2023
Barista
Scooter's Coffee
11.2021 - 11.2022
High School Diploma -
New London Community High School