Mazie Walton
Tecumseh
Summary
Detail-oriented with proven abilities in cash handling and transaction processing. Recognized for maintaining a clean, organized space and ensuring customer satisfaction through attentive service and effective collaboration. Has a strong background in customer service and sales, leading to problem-solving skills, and teamwork.
Overview
3
3
years of professional experience
Work History
Cashier
Busch's Fresh Food Market
Tecumseh
05.2024 - 08.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
- Processed customer transactions efficiently and accurately.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Operated cash register or POS system to receive payment by cash, check, and credit card.
- Collected payments and provided accurate change.
- Maintained cleanliness of checkout area, ensuring a welcoming environment for customers.
- Maintained the cleanliness and organization of the checkout area.
- Helped with purchases and signed customers up for rewards program.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Sales Associate
Aerie By American Eagle
Ann Arbor
10.2021 - 12.2021
- Greeted customers, delivering personalized service to enhance shopping experience.
- Assisted customers with product selection, sizing, and styling.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers with product selection and inquiries.
- Collaborated with team members to create a positive shopping experience.
- Resolved customer complaints with professionalism and empathy, ensuring customer satisfaction.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained up-to-date knowledge of store merchandise and policies.
- Participated in training sessions to improve product knowledge.
- Maintained the cleanliness of the store environment, including floors, windows, and displays.
- Built and maintained relationships with peers and upper management to drive team success.
- Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.
Education
BBA - Human Resource Management
Adrian College
Adrian, MI04-2029
High School Diploma -
Saline High School
Saline, MI06-2023
Skills
- Point of sale systems
- Transaction processing
- Cash management
- Money handling
- ID verification
- Inventory management
- Fitting room maintenance
- Cash processing
- Customer service
- Product recommendations
- Upselling techniques
- Team collaboration
- Problem-solving
- Organizational skills
- Listening skills
- Reading comprehension skills
- Work ethic and integrity
- Positive and professional
Timeline
Cashier
Busch's Fresh Food Market
05.2024 - 08.2024
Sales Associate
Aerie By American Eagle
10.2021 - 12.2021
BBA - Human Resource Management
Adrian College
High School Diploma -
Saline High School