Mazzy Johannes-corn
Aurora Health Care
Saint Francis,WI
1
Certification
14
years of professional experience
Certified Medical Assistant with a passion for patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and to be always be a smiling face in the workplace. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Work History
Certified Medical Assistant
1 Year- Coordinated patient intake, vital signs, and rooming workflow for smooth clinical operations.
- Administered medications and injections per provider orders, following safety and documentation requirements.
- Prepared exam rooms, sterilized instruments, and maintained supplies for efficient patient care.
- Documented patient histories, allergies, and visit details accurately in electronic health records.
- Assisted providers with procedures, specimen collection, and point-of-care testing.
- Educated patients on medications, follow-up instructions, and preventive care guidance.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Certified Medical Assistant
1 Year 2 Months- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Prepared and administered medications to alleviate patient symptoms.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
Manager/Cashier Team Lead
11 Years 4 Months- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Excellent customer service skills (taking orders, suggestive selling techniques, attentive service, etc.)
- Hiring and training staff accordingly, creating shift schedules
- Maintain a clean and sanitary work environment - ServSafe certified May 2016.
- Money handling
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Team Lead/Cashier
2 Years 5 Months- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
No Degree - Medical Assistant
Skills
HIPAA compliance
Medical terminology
Specimens collection and processing
Patient scheduling
Inventory and supply management
Phlebotomy techniques
Injection administration
Reliable team player
Simple dressings
OB/GYN procedures
Certification
- CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Aurora Health Care
10.2025 - CurrentRead More
Certified Medical Assistant
Ascension
03.2024 - 05.2025Read More
Team Lead/Cashier
The Green Kitchen
07.2021 - 12.2023Read More
Manager/Cashier Team Lead
The Soup Market
09.2012 - 01.2024Read More
Milwaukee Area Techincal College
No Degree from Medical Assistant
Read More
Cudahy High School
Read More