Summary
Overview
Work History
Education
Certification
Languages
Timeline
Generic

Mbaya Kasongo

Albany,NY

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking for a residential counselor position. Offering excellent communication and good judgment. Experienced RESIDENTIAL COUNSELOR with 10 years of experience working as a direct support. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Residential Counselor

Center For Disabilities Services
01.2008 - 07.2022
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.

Residential Counselor

New Vision LEXINGTON ALBANY
09.2011 - 12.2015
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.

Education

Bachelor of Science - TECHNOLOGY

Excelsior College
Albany, NY
07.2020

Certification

  • [Area of certification], CPR,FIRST AID and skip

Languages

French, English
Professional Working

Timeline

Residential Counselor

New Vision LEXINGTON ALBANY
09.2011 - 12.2015

Residential Counselor

Center For Disabilities Services
01.2008 - 07.2022

Bachelor of Science - TECHNOLOGY

Excelsior College
Mbaya Kasongo