M.C. Phillips

My role as an Independent agent, is a continuation, of all my skill set, that I used as a captive agent with Allstate Insurance Co. along with the 44 years of experience as an agent.

• Managed costs and quality of acquiring new business for my Allstate Insurance Agency.
• Educate staff on organizational mission and goals to help employees achieve success.
• Evaluated performance and policies against metrics.
• Enhanced production of Insurance sales by increase marketing to exceed goals.
• Coached staff on daily performance and conducted evaluations to constructively address concerns.
• Implemented long-term growth initiatives by developing processes of service and retention strategies.