Will Ashcraft
Tacoma,WA
Summary
Results-driven sales professional with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Agency Owner
Farmers Insurance
University Place, Washington
06.2021 - Current
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Sold auto, home, life and other various insurance products to individuals and affinity groups using consultative selling techniques.
- Customized existing insurance programs to suit individual client needs.
Customer Service Sales
Rainier Connect
Tacoma, WA
02.2020 - 05.2020
- Provided support for clients TV, Internet and phone services
- Followed up with former Click Cable customers to transfer accounts to Rainier Connect
- Effectively saved closing accounts by finding solutions to maintain sales of services long term
C2CS Resolution Specialist
Amazon
Seattle, WA
06.2018 - 11.2019
- Resolved problems, improved operations and provided exceptional service
- Increased customer satisfaction by resolving issues
- Identified issues, analyzed information and provided solutions to problems
- Used coordination and planning skills to achieve results according to schedule
Customer Account Executive
Comcast
Fife, WA
01.2012 - 12.2017
- Used knowledge and passion to deliver effortless customer experience
- Effectively saved closing accounts by finding solutions to maintain sales of services long term
- Evaluated customers' potential needs to make appropriate recommendations
- Utilized professional telephone skills and extensive knowledge of Telecommunication industry to persuade customers to take advantage of company offerings
Education
High School Diploma -
Tacoma Community College
Tacoma, WA1998
Skills
- Strong verbal communication
- Strategic sales knowledge
- Technical support
- Sales
- Performance management
- Creative problem solver
- MS Office Suite
- Customer service
- Account management
- Experienced public speaker
- Staff Management
- Issue Resolution
- Public Speaking
Certification
Licensed Property & Casualty Insurance Producer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Some people want it to happen, some wish it would happen, others make it happen.
Michael Jordan