Summary
Overview
Work History
Education
Skills
Timeline
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Maya Barnhart

Cincinnati,OH

Summary

Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Server

Condado
05.2023 - 01.2024
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Family Nanny

Private Family
06.2022 - 08.2023
  • Developed customized sleep schedules that ensured adequate rest for each child while respecting individual bedtime preferences.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Assisted with housework such as laundry and cooking.
  • Provided compassionate care for children with special needs, implementing tailored strategies to address unique challenges and foster their personal growth.
  • Maintained effective schedule balance between rest periods, active play, and instruction.

Barista

Starbucks
11.2021 - 08.2022
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Restaurant Hostess

Roosters
07.2021 - 02.2022
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Used cash registers and credit card machines to cash out customers.

Retail Sales Associate

DSW
10.2020 - 06.2021
  • Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Used in-store system to locate inventory and place special orders for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Education

Bachelor of Science - Nursing

University of Cincinnati
Cincinnati, OH
05.2026

High School Diploma -

Dublin Scioto High School
Columbus, OH
05.2022

Skills

  • Decision-Making
  • Dining area maintenance
  • Process Monitoring
  • Warm and Friendly
  • Exceptional customer service
  • Food handling
  • Guest Engagement
  • Ability to Lift 30 Pounds
  • Workflow Coordination
  • Menu Memorization
  • Table Monitoring and Turnover
  • Menu presentation

Timeline

Server

Condado
05.2023 - 01.2024

Family Nanny

Private Family
06.2022 - 08.2023

Barista

Starbucks
11.2021 - 08.2022

Restaurant Hostess

Roosters
07.2021 - 02.2022

Retail Sales Associate

DSW
10.2020 - 06.2021

Bachelor of Science - Nursing

University of Cincinnati

High School Diploma -

Dublin Scioto High School

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Maya Barnhart