McCadden Berkbigler
Summary
Detail-oriented individual with exceptional communication and Microsoft Office skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Barnes Mart
04.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Optimized checkout process to reduce wait times, improving customer satisfaction scores.
Team Lead
Imos
03.2021 - 04.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of orders and adherence to high-quality standards.
Education
General Studies
Mineral Area College
Park Hills, MOHigh School Diploma -
Perryville High School
Perryville, MO05-2022
Skills
- Problem-solving
- Customer service
- Customer focus
- Customer experience
- Inventory control
- Workplace safety
- Time management
- Store opening and closing
- Attention to detail
- Microsoft office
Timeline
Assistant Store Manager
Barnes Mart
04.2023 - Current
Team Lead
Imos
03.2021 - 04.2023
General Studies
Mineral Area College
High School Diploma -
Perryville High School
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