MCCALL THAXTON
Orem,UT
Overview
3
3
years of professional experience
Work History
Upgrade Concierge Specialist
NRG - Vivint Smart Home
Lindon, UT
06.2025 - Current
- Drove customer engagement by presenting smart home upgrades, creating new revenue opportunities, and increase customer retention
- Identify customer needs and create customized solutions to improve home security, automation, and savings
- Educated customers on equipment set up and troubleshooting, ensuring a smooth onboarding experience and reducing support escalations
hairstylist
Sport clips
Orem, UT
07.2024 - 04.2025
- Delivered high-quality haircuts while maintaining strong technical and creative styling skills that were suitable for each client.
- Built rapport with clients to support satisfaction, repeat visits, and retention.
- Educated clients on proper haircare products and styling techniques to achieve desired looks at home.
- Supported salon operations by handling reception duties, and keeping the workspace clean and well-organized.
Mixologist
Sodalicious
Provo, UT
03.2023 - 07.2024
- Prepared a variety of drinks and treats with consistency and attention to quality.
- Served as a team lead, supporting coworkers, and ensuring smooth daily operations.
- Delivered friendly, upbeat customer service, and acted as a welcoming face for the shop.
- Provided exceptional customer service in a fast-paced, high-energy environment.
- Handled cashier duties efficiently, managing transactions with accuracy and professionalism.
Education
Bachelor's Degree -
Utah Valley University
Orem, UT11-2028
Cosmetology -
Mountainland Technical College
Lehi, UT07.2024
High School Diploma -
Orem High School
Orem, UT05.2024
Skills
- Team player
- Supportive
- Hardworking
- Problem resolution
- Sales techniques
- Detail-oriented mindset
- Relationship building
- Willing to learn
- Responsible
- Driven
Timeline
Upgrade Concierge Specialist
NRG - Vivint Smart Home
06.2025 - Current
hairstylist
Sport clips
07.2024 - 04.2025
Mixologist
Sodalicious
03.2023 - 07.2024
Bachelor's Degree -
Utah Valley University
Cosmetology -
Mountainland Technical College
High School Diploma -
Orem High School