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Personable and dedicated Customer Service Professional with extensive experience in the research & science industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. CORE QUALIFICATIONS Active listening Client communications Client management Conflict resolution expert Consistent E1 Proficient Excellent Time Management Office administration Problem-solving abilities Product knowledge Quick thinker SAP Proficient Situational awareness Service oriented Sharp problem solver Team player

Experienced with providing exceptional guest services and ensuring welcoming environment. Utilizes strong communication and problem-solving skills to address guest needs effectively. Track record of fostering positive guest experiences and maintaining high service standards.

With a profound upbringing as a triplet, the value of teamwork has been ingrained in me from an early age. This belief has only been strengthened through my previous work experiences, where I have witnessed firsthand the importance of a strong team in achieving success. By fostering a supportive environment and embracing each other's ideas, we can accomplish great things together. In every role I undertake, my goal is to build a solid team and stand by my colleagues through any challenges that may arise. As a warm and friendly individual, I take pleasure in assisting customers in any situation and thrive on working closely with team members to deliver a positive guest experience. With my experience as a front desk agent in a busy and successful setting, I am well-equipped to contribute to the success of any team.

  Dedicated and experienced concierge supervisor seeking to leverage expertise in hospitality and administrative management to excel as a condominium administrator. Eager to apply proven leadership, organizational, and customer service skills to effectively manage condominium operations and enhance resident satisfaction.   5+ years' experience in providing exceptional service to a variety of customers.   Possesses extensive knowledge of residential properties and procedures.   Reporting any rule infractions, building upkeep, maintenance requirements, or tenant issues to the Property Manager   Investigating and resolving any complaints made by tenants.   Helping with the marketing of the building when required   Sorting through, verifying, and processing tenant applications   Very experienced in communicating with owners and tenants.   Expert in conducting Audits, Inspections and Training.   Experienced in sending out bodies.   Sound proficiency in working with Computer and Software tools.   Possesses extensive experience in resolving customer complaints in timely manner.   Ability to assess different kind of situations and make rational decisions.   Ability to organize and balance multi-tasking efficiently while focusing on quality.  

MCCALL THAXTON

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Upgrade Concierge Specialist

hairstylist

Mixologist

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Upgrade Concierge Specialist

hairstylist

Mixologist

Bachelor's Degree -

Cosmetology -

High School Diploma -

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