McDowell Walker
Richboro,PA
Summary
Results-driven Project Manager with proven success in leading cross-functional teams to deliver complex projects on time and within budget. Skilled in strategic planning, stakeholder communication, and schedule management.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Project Manager
Asplundh Electrical Testing
Croydon, PA
01.2017 - Current
- Led cross-functional teams to deliver complex electrical testing projects on time and within budget.
- Developed and implemented project plans, ensuring alignment with organizational objectives and compliance standards.
- Facilitated stakeholder meetings to communicate progress, address concerns, and gather feedback for continuous improvement.
- Mentored junior project managers, providing guidance on best practices in project execution and risk management.
- Streamlined project workflows by integrating advanced project management tools and methodologies.
- Analyzed project performance metrics to identify trends and drive strategic decisions for future initiatives.
- Collaborated with clients to define project scopes, deliverables, and timelines, enhancing customer satisfaction levels.
- Managed resource allocation effectively, optimizing team productivity while adhering to safety protocols and regulations.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
Schedule Coordinator
Asplundh Electrical Testing
Croydon, PA
01.2017 - Current
- Coordinated scheduling for multiple projects, ensuring optimal resource allocation and timely completion.
- Managed communication between field teams and clients to confirm appointments and address inquiries.
- Streamlined scheduling processes, enhancing efficiency and reducing conflicts in project timelines.
- Developed and maintained comprehensive databases to track project schedules and resource availability.
- Implemented best practices for scheduling, improving overall workflow and team collaboration.
- Mentored junior staff on effective scheduling techniques and conflict resolution strategies.
- Led initiatives to integrate new software tools, increasing accuracy in schedule management.
- Analyzed scheduling data to identify patterns, driving strategic decisions for future resource planning.
- Streamlined internal communication, ensuring accurate and up-to-date schedule information for all team members.
- Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
- Addressed any personnel concerns related to work schedules promptly, promoting a positive working environment for all staff members.
Owner/CEO
New York English Learning Center
Goiania,Brazil
01.2006 - 12.2016
- Developed comprehensive English language curricula tailored to diverse learner needs.
- Implemented effective marketing strategies to attract new students and enhance enrollment rates.
- Managed daily operations, ensuring compliance with educational standards and regulations.
- Trained and mentored a team of educators to improve teaching methodologies and student engagement.
- Established partnerships with local businesses for community outreach and resource sharing.
- Evaluated student progress through assessments, providing targeted feedback for improvement.
- Oversaw financial management, including budgeting and expense tracking for sustainability.
- Facilitated workshops and seminars to promote language learning within the community.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Operations Manager
New Century Transportation
Westhampton,nj
08.1992 - 12.2005
- Optimized logistics operations to enhance delivery efficiency across multiple regions.
- Developed and implemented process improvements to reduce operational costs significantly.
- Led cross-functional teams in executing strategic initiatives, ensuring alignment with company goals.
- Managed vendor relationships to negotiate favorable terms and improve service quality.
- Analyzed performance metrics to identify trends and implement corrective actions promptly.
- Trained and mentored staff on best practices for operational excellence and safety compliance.
- Coordinated scheduling of transportation resources to maximize fleet utilization and minimize downtime.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Streamlined inventory management processes, reducing excess stock and improving turnover rates.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
USMC Corporal
USMC Camp Lejuene
Jacksonville, NC
06.1989 - 07.1992
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Provided professional services and support in a dynamic work environment.
- Delivered services to customer locations within specific timeframes.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Education
High School Diploma -
Harry S Truman
Levittown, PA06-1989
Skills
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Team collaboration
- Project tracking
- Relationship building
- Strategic planning
- Schedule management
- Client relations
- Customer relations
- Stakeholder communications
- Staff management
Accomplishments
- Reduced department operating costs
- Increased company revenue
- Completed Projects on time and under budget.
- Saved the company over years by implementing a successful productivity improvement plan.
- Supervised team of 125 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CAPM - Certified Associate in Project Management
- PMP - Project Management Professional
Languages
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Project Manager
Asplundh Electrical Testing
01.2017 - Current
Schedule Coordinator
Asplundh Electrical Testing
01.2017 - Current
Owner/CEO
New York English Learning Center
01.2006 - 12.2016
Operations Manager
New Century Transportation
08.1992 - 12.2005
USMC Corporal
USMC Camp Lejuene
06.1989 - 07.1992
High School Diploma -
Harry S Truman