Ciera Kingan
1804 Lessel Dr Jacksonville, AR 72076
Summary
Knowledgeable and dedicated work professional with extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in maintaining professional relationships to increase profitability. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with a passion for developing relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Zoo Services Associate
Little Rock Zoo
Little Rock, AR
03.2021 - Current
- Provide membership program information and sell memberships
- Process and print membership applications, receive and post mail, and utilize computer data base for memberships
- Assist in guest services such as ticket sales, handling cash transactions and gift shop sales.
Dog Trainer
Wags and Whiskers
Little Rock, AR
05.2020 - 01.2021
- Handled dogs with behavioral problems, including large, small, and aggressive dogs
- Assessed each animal to determine the level of trainability and performance strengths
- Promoted, conducted, and instructed animals following established training curricula
- Maintained professional, proper and safe living conditions for health and care of animals
Ranch Hand
Big Creek Farm
Jonesboro, AR
07.2017 - 05.2020
- Feed and water horses
- Provide medical treatment, such as administering medications and vaccinations; or arrange for veterinarians to provide more extensive treatment.
- Mix feed, additives, and medicines in prescribed portions
- Clean stalls, pens, and eaninment
Hostess
Olive Garden
Jonesboro, AR
05.2016 - 12.2019
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
BACHELOR OF SCIENCE - ANIMAL SCIENCE
Arkansas State University
Skills
Customer Relations
Microsoft Office Suite proficiency
Attention to Detail
Self - Motivated
Adaptability
Timeline
Zoo Services Associate
Little Rock Zoo
03.2021 - Current
Dog Trainer
Wags and Whiskers
05.2020 - 01.2021
Ranch Hand
Big Creek Farm
07.2017 - 05.2020
Hostess
Olive Garden
05.2016 - 12.2019
BACHELOR OF SCIENCE - ANIMAL SCIENCE
Arkansas State University